Re: Getting error 80070005, looks like a connect issue

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Robert Aldwinckle (robald_at_techemail.com)
Date: 09/12/04 

Date: Sun, 12 Sep 2004 16:01:14 -0400

"Roo_Man" <Roo_Man@discussions.microsoft.com> wrote in message
news:278FF995-B4EB-48E4-8297-06F311AF366B@microsoft.com...
> I'm having the exact same issue.

Although you are both getting the same code if you compare the traces
your cause seems to be:

> 2004-09-09 22:02:03-0700 1220 4e4 Updateci:
> WinSEUpdateHandler::_LaunchInstaller: CreateProcess ("update\update.exe /si
> /ParentInfo:6457f49197b1a546b11b2812c4a16d96") failed (5)

while OP's cause was:

>> > > 2004-09-08 20:11:33-0400 1032 518 Updateci: WinSEUpdateHandler::_Inventory:
>> > > Installer returned 0x5 (5)

One interpretation of the error (without any more detail which
might contradict it) is that you are having a problem starting the BITS
service. I would have expected more of a message indicating that
but since you are still installing XPsp2 one factor which involves BITS
which may be relevant is whether you have the update to BITS and
WinHTTP documented by 842773. Additionally, if you have a proxy
you may have to consider the information in KB842309 which KB842773
links to.

BTW since there is very little time between the messages which imply
that the download was going to be started and the message which indicates
it can't be done I think it would also be interesting to know at least whether
there are any packets sent then. Unless you resort to some actual packet
tracing the best alternative that I can think of for determining that is to:
- set the AU option to make the download a prompt (since it appears
    that the first part ("detecting items") somehow works)
    BTW doing that will probably result in a different but presumably
    related trace.
- start a netstat loop before allowing the install
    e.g. netstat -anosp tcp 3
- allow the install and wait for the error
- cancel the netstat loop (Ctrl-c) and see if any packets were sent
    in that interval (3 seconds might be too long to capture a relevant
    connection but the packet count it shows will be cumulative)

Good luck

Robert Aldwinckle 

---
I am running Windows XP Home and keep
> getting this same error.  KBA 836926 was no help either.
>
> Any help is appreciated. See log below.
>
> 2004-09-09 22:00:56-0700 1220 4e4 REPORT EVENT:
> {E59DA512-459D-4458-920C-CCD8AB5574C8} 84 2004-09-09
> 22:00:51-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has
> finished detecting items.
> 2004-09-09 22:02:02-0700 1220 4e4 WU client executing call
> {AF06C2B1-14FA-4E64-B71D-54967E026A2B} of type Download Call
> 2004-09-09 22:02:02-0700 1220 16c WU client persisted 2 download calls
> 2004-09-09 22:02:02-0700 1220 16c WU client succeeds
> CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
> {AF06C2B1-14FA-4E64-B71D-54967E026A2B}
> 2004-09-09 22:02:02-0700 1220 4e4 Dumping out update 1 of 1
> 2004-09-09 22:02:02-0700 1220 4e4 title = Windows XP Service Pack 2
> 2004-09-09 22:02:02-0700 1220 4e4 dumping updateId
> {7477AF62-8F9B-4F32-9DAF-7AB452E52396}.108 bundling 2 updates
> 2004-09-09 22:02:02-0700 1220 4e4 bundled update No. 1 is
> {0F08D916-7942-4921-98F6-846F4A10DC05}.105
> 2004-09-09 22:02:02-0700 1220 4e4 bundled update No. 2 is
> {12497FC5-D5E1-49A8-8E44-26CBA6400DD7}.105
> 2004-09-09 22:02:03-0700 1220 4e4 Updateci:
> WinSEUpdateHandler::_LaunchInstaller: CreateProcess ("update\update.exe /si
> /ParentInfo:6457f49197b1a546b11b2812c4a16d96") failed (5)
> 2004-09-09 22:02:03-0700 1220 4e4 Updateci: WinSEUpdateHandler::_Inventory:
> Installer returned 0x5 (5)
> 2004-09-09 22:02:03-0700 1220 4e4 DM: GenerateDownloadRequest failed with
> 0x80070005.
> 2004-09-09 22:02:03-0700 1220 4e4 Error 80070005 occurred while downloading
> update; notifying dependent calls.
> 2004-09-09 22:02:03-0700 1220 4e4 WU client persisted 2 download calls
> 2004-09-09 22:02:03-0700 1220 4e4 WU client persisted 2 download calls
> 2004-09-09 22:02:03-0700 1220 bf4 WU client calls back to download call
> {AF06C2B1-14FA-4E64-B71D-54967E026A2B} with code Call complete and error 0
> 2004-09-09 22:02:03-0700 1220 bf4 WU client completed and deleted call
> {AF06C2B1-14FA-4E64-B71D-54967E026A2B}
> 2004-09-09 22:02:03-0700 1220 bf4 WU client persisted 1 download calls
> 2004-09-09 22:02:04-0700 1220 9f4 ISusInternal API failed
> CClientCallRecorder::DisconnectCall with error 0x8024000c
> 2004-09-09 22:02:04-0700 3780 ad8 ISusInternal::DisconnectCall failed,
> hr=8024000C
> 2004-09-09 22:02:08-0700 1220 a24 REPORT EVENT:
> {3DD2FC56-977C-4857-9A3D-92D686C44F79} 85 2004-09-09
> 22:02:03-0700 1 161 101 {7477AF62-8F9B-4F32-9DAF-7AB452E52396} 108 80070005 WindowsUpdate Failure Content Download Error: Download
> failed.
> 2004-09-09 22:02:08-0700 1220 a24 REPORT EVENT:
> {2C35EE8A-F785-4AE4-AF51-1E15FBD8C7A1} 86 2004-09-09
> 22:02:03-0700 1 161 101 {12497FC5-D5E1-49A8-8E44-26CBA6400DD7} 105 80070005 WindowsUpdate Failure Content Download Error: Download
> failed.
> 2004-09-09 22:08:09-0700 3696 5e4 Out of proc datastore is shutting down
> 2004-09-09 22:08:11-0700 3696 5e4 Out of proc datastore is now inactive
>
>
> "abckjm" wrote:
>
>> One more thing, I am not getting an access denied error, in fact I am not
>> getting any errors on the screen at all.  It just fails silently.
>>
>> "abckjm" wrote:
>>
>> > I have try everything that was already posted on the web site, my account
>> > does have full admin rights and I have a 100 gig of disk.  Also all the
>> > services are running okay.  I an dead in the water with this, automatic
>> > update fails as well as going trough windows update.
>> >
>> > "abckjm" wrote:
>> >
>> > > I am getting the following error 80070005, when I try to download XP SP2.  It
>> > > is an immediate failure.  Text from the error log is below.  I have tried
>> > > many times and I am unable to install xp sp2.  Seems like there is a
>> > > connection problem.  Any help would be appreciated.
>> > >
>> > > 2004-09-08 20:11:21-0400 1032 518 REPORT EVENT:
>> > > {7314B0FB-AFB1-4BA5-836E-319B495EF065} 52 2004-09-08
>> > > 20:11:15-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has
>> > > finished detecting items.
>> > > 2004-09-08 20:11:21-0400 1032 518 Reopened existing event cache file at
>> > > C:\WINNT\SoftwareDistribution\EventCache\{89EF3AC2-916D-4EE4-BDDF-268CB32D753E}.bin for writing.
>> > > 2004-09-08 20:11:21-0400 1032 518 Reopened existing event cache file at
>> > > C:\WINNT\SoftwareDistribution\EventCache\{7B54B849-EE9B-46E0-8971-516E61A86CC3}.bin for writing.
>> > > 2004-09-08 20:11:31-0400 1032 518 WU client executing call
>> > > {5F54D1AD-9FC4-4E58-8443-122E5FC8FD6F} of type Download Call
>> > > 2004-09-08 20:11:31-0400 1032 538 WU client persisted 1 download calls
>> > > 2004-09-08 20:11:31-0400 1032 538 WU client succeeds
>> > > CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
>> > > {5F54D1AD-9FC4-4E58-8443-122E5FC8FD6F}
>> > > 2004-09-08 20:11:31-0400 1032 518 Dumping out update 1 of 1
>> > > 2004-09-08 20:11:31-0400 1032 518 title = Windows XP Service Pack 2
>> > > 2004-09-08 20:11:31-0400 1032 518 dumping updateId
>> > > {7477AF62-8F9B-4F32-9DAF-7AB452E52396}.108 bundling 2 updates
>> > > 2004-09-08 20:11:31-0400 1032 518 bundled update No. 1 is
>> > > {0F08D916-7942-4921-98F6-846F4A10DC05}.105
>> > > 2004-09-08 20:11:31-0400 1032 518 bundled update No. 2 is
>> > > {12497FC5-D5E1-49A8-8E44-26CBA6400DD7}.105
>> > > 2004-09-08 20:11:33-0400 1032 518 Updateci: WinSEUpdateHandler::_Inventory:
>> > > Installer returned 0x5 (5)
>> > > 2004-09-08 20:11:33-0400 1032 518 DM: GenerateDownloadRequest failed with
>> > > 0x80070005.
>> > > 2004-09-08 20:11:33-0400 1032 518 Error 80070005 occurred while downloading
>> > > update; notifying dependent calls.
>> > > 2004-09-08 20:11:33-0400 1032 518 WU client persisted 1 download calls
>> > > 2004-09-08 20:11:33-0400 1032 518 WU client persisted 1 download calls
>> > > 2004-09-08 20:11:33-0400 1032 24c WU client calls back to download call
>> > > {5F54D1AD-9FC4-4E58-8443-122E5FC8FD6F} with code Call complete and error 0
>> > > 2004-09-08 20:11:33-0400 1032 24c WU client completed and deleted call
>> > > {5F54D1AD-9FC4-4E58-8443-122E5FC8FD6F}
>> > > 2004-09-08 20:11:33-0400 1032 24c WU client persisted 0 download calls
>> > > 2004-09-08 20:11:33-0400 1032 7e0 ISusInternal API failed
>> > > CClientCallRecorder::DisconnectCall with error 0x8024000c
>> > > 2004-09-08 20:11:33-0400 1180 cf8 ISusInternal::DisconnectCall failed,
>> > > hr=8024000C
>> > > 2004-09-08 20:11:38-0400 1032 24c REPORT EVENT:
>> > > {ED0D0920-031D-403E-921A-22F4D3A0B42A} 53 2004-09-08
>> > > 20:11:33-0400 1 161 101 {7477AF62-8F9B-4F32-9DAF-7AB452E52396} 108 80070005 WindowsUpdate Failure Content Download Error:
>> > > Download failed.
>> > > 2004-09-08 20:11:38-0400 1032 24c REPORT EVENT:
>> > > {24475110-8F0E-4089-8969-53E9FF975B9F} 54 2004-09-08
>> > > 20:11:33-0400 1 161 101 {12497FC5-D5E1-49A8-8E44-26CBA6400DD7} 105 80070005 WindowsUpdate Failure Content Download Error:
>> > > Download failed.
>> > > 2004-09-08 20:17:11-0400 1616 654 Out of proc datastore is shutting down
>> > > 2004-09-08 20:17:12-0400 1616 654 Out of proc datastore is now inactive
>> > >

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