Re: XP update slow down

From: Torgeir Bakken \(MVP\) (Torgeir.Bakken-spam_at_hydro.com)
Date: 09/12/04


Date: Sun, 12 Sep 2004 18:47:47 +0200

Russ Sonnenschein wrote:

> My dad had the same problem on a brand new Dell Inspiron 1150 after
> installing SP2. He got this machine in mid-August. This machine had a 2.6Ghz
> Celeron processor (not a Mobile processor.)
>
> An apparent fix, posted by someone a Dell forum, was to roll back the
> processor driver. It worked for my dad and restored his machine speed. Here
> are the steps:
> (snip)
>
> I have been trying to get both Dell and MS to acknowledge the problem and
> give an official recommended fix but for now both companies refuse to
> listen. It has been a "support from hell" experience with both companies
> pointing fingers at each other and not helping their customers in anyway fix
> the problem or even post a KB about the issue.
Hi

 From the quote below, it looks like Dell is aware of the problem,
and they suggest an alternative way to fix the problem than to
rollback the driver.

From
http://forum.aumha.org/viewtopic.php?t=7447

<quote>

Addendum courtesy of Robear, 8/28:

Quote:
'My Dell Support Contact' writes:

<paste>
We were able to reproduce the problem. So far
we have only tested our methodology and not the driver rollback.

What we did on two different platforms- 1150 and 2650 (older, no longer
shipping)-was to update to sp2. at this point we have the slow proc
speed. It is stepping down to sub 800mhz. Different speeds on each
system. They obviously have diff chipsets though both are intel. We
changed the power scheme on each system from portable/laptop to always
on. Then shut down and reset bios defaults.

To reset bios defaults, enter bios and hit alt+f. This of course
requires resetting the system time in bios.

Now both systems had Dell quickset uninstalled. If you want to keep
quickset, then open quickset and change the power options before
resetting bios defaults. If that doesn't work, uninstall quickset and do
the power schemes and bios defaults. Then reinstall quickset either from
support.dell.com (latest version) or from the tools and applications cd.

After resetting bios defaults and rebooting twice, the issue should be
resolved. All this assumes the latest bios rev from support.dell.com.
You can try without updating bios and post your results on a case by
case basis.

I don't think we want to support or recommend rolling back drivers and
continuing through the usigned driver notification, but if it works for
you, then do whacha like. Hope this helps.
</paste>

</quote>

-- 
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx


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