RE: SP2 Update error 0x800b0100

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From: Dotty (Dotty_at_discussions.microsoft.com)
Date: 09/05/04


Date: Sun, 5 Sep 2004 08:05:04 -0700

I'm having the same problem, but I'm trying to install SP2, not just any
other application.

the application and security log look fine. The system log reports the
following:

NTServicePack, event 4373.
Windows XP Service Pack 2 installation failed.
No signature was present in the subject.

Taking the event link back to Microsoft indicates that they have no
information on this issue.

The Windows Update log showed no entry after August of 2004 (It's Sept 2004
now)..thinking that it was over full, I cleared it out.

I've disabled Mcafee and I'm going to try again

"Vikas Ahuja [MSFT]" wrote:

> Another area to look for error messages would be:
> C:\Windows\Windows Update.log
> or Windows update log located in drive/directory where OS is installed
>
>
> "Michael" wrote:
>
> > Hi,
> > I updated to SP2 for XP and now every time I try to update I get the above
> > error. All other live update services also fail such as Norton Anti Virus,
> > Symantec Firewall. I also can't seem to update manually either.
> >
> > Hope you can help.
> > Michael



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