Re: wuauserv puzzle

From: Tom Treadway (ttreadway_at_cfl.rr.com)
Date: 09/05/04


Date: Sun, 5 Sep 2004 10:05:14 -0400

Karl's fix worked! Excellent. Thank you very much.

I'd love to know why it worked, if you have any ideas.

TT

"Torgeir Bakken (MVP)" <Torgeir.Bakken-spam@hydro.com> wrote in message
news:%23VZs$BskEHA.3788@TK2MSFTNGP14.phx.gbl...
> Tom Treadway wrote:
>
>> I think I don't have access rights to wuauserv.dll. If I run "sc sdshow
>> wuauserv" I get "OpenService FAILED 5: Access is denied." I get the
>> same error if I try to set rights via "sc sdset wuauserv".
>>
>> I get the same error if I go into Services and right-click on "Automatic
>> Updates". I also have no ability to start, stop, etc., the service.
>>
>> If I look at the wuauserv.dll properties Security tab, I see Full Control
>> for Administrators, Power Users, SYSTEM and Users. Everything is
>> selected except for Special Permissions. Also, the Allow column for
>> Administrators and SYSTEM is grayed out.
>>
>> I noticed this problem when I tried to manually do Windows Update and got
>> error 0x800A0046. I tried many suggested solutions, including verifying
>> that the "Impersonate a client after authentication" list contains
>> Administrators, ASPNET and SERVICE.
>>
>> I am part of the Administrators group, and have also tried logging in as
>> Administrator when attempting Windows Update as well as "sc sdshow".
>>
>> I've tried reinstalling by executing "c:\windows\system32\rundll32.exe
>> setupapi,InstallHinfSection DefaultInstall 132 C:\windows\inf\au.inf". I
>> get no errors, but it doesn't fix the problem.
>>
>> I'm running XP Pro with SP2 and Windows Update v5.
>
snip
> From: "Karl B" <karl@gfield.org.uk>
> Subject: Possible solution to the windows update 0x800A0046 problem
> Date: Sun, 30 May 2004 12:03:39 +0100
> Newsgroups: microsoft.private.xpsp2.general
>
> Firstly, I take no credit for this I was going though the network
> newsgroup because my dialup network settings had vanished and a guy
> named Melvin Salazar suggested the following which WORKED!
>
> 'You can also try doing the following, it worked for me:
>
> Go to Services under the Administrative Tools folder.
>
> Notice that the logon account is set to a NT/User account under the RPC
> (remote procedure call) service. Change it to Local System account,
> under the Logon tab, and restart the computer. Many of these services
> depend on the RPC, but there was an error when it came to configuring
> this paticular service.'
>
> Now once I made these changes I was able to get my network icons back
> as well as use Windows Update.
>
> Thanks
> Karl
snip



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