RE: XP SP2 Install Failure - Catalog Files
From: WetDog (WetDog_at_discussions.microsoft.com)
Date: 09/01/04
- Next message: Woodstok: "RE: Turning Off Auto Update after SP2."
- Previous message: jbird_h: "RE: SP2 fails immediately"
- Messages sorted by: [ date ] [ thread ]
Date: Wed, 1 Sep 2004 10:03:05 -0700
Not sure if this will help you, but one of the errors you list in your log is
0x800B0100.. perhaps this fix may work for you .. This error, at least in
some cases, is caused by Norton Internet Security intefering with windows
update. Completely disable the entire Norton Internet Security suite and see
if it helps. Note that just disabling the firewall portion of Norton proved
to be insufficient, you need to disable the entire program. It appears that
there are other issues with Windows update banging heads with Norton, so
disabling it to do the update is a good idea. In one case, no downloads of
any sort were possible and windows update was not working at all after SP2,
until Norton Internet Security was disabled.
"Deadlegs" wrote:
> After successfully upgarding to the beta verison of SP2, I am now unable to
> install the final release. The install program goes through the inventory,
> backups and restore point phases then crashes out with failure to install
> catalog files.
> The only KB article I've been able to find is 822798. I've tried all methods
> bar the last two and have had no success.
> I have also tried a repair and re-install of critical patches but hat also
> had no effect.
> The following is an extract from SVCPACK.log.
>
> Any advice will be welcome.
>
> FE2: Per File Exceptions will not be used.
> 177.335: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\wmerrenu.
> cat with error 0x80092004
> 177.335: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\wmerrenu.cat with error 0x80092004
> 177.585: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.c
> at with error 0x80092004
> 177.716: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\ntprint.cat with error 0x80092004
> 183.734: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5.cat
> with error 0x80092004
> 183.985: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\nt5.cat with error 0x80092004
> 184.405: InstallSingleCatalogFile: MyVerifyCatalogFile failed for nt5.cat;
> error=0x800b0100.
> 184.405: DoInstallation:MyInstallCatalogFiles
> failed:STR_CATALOG_INSTALL_FAILED
> 184.886: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
> value, error 0x2
> 184.886: DoInstallation: Failed to unregistering spuninst.exe for recovery.
> 184.886: Failed to install catalog files.
>
>
>
>
>
- Next message: Woodstok: "RE: Turning Off Auto Update after SP2."
- Previous message: jbird_h: "RE: SP2 fails immediately"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
