Re: Error Code: 80070005 - DM: SusMakeDirectoryW failed with 0x800

From: what about bob (bob_at_discussions.microsoft.com)
Date: 08/26/04 

Date: Wed, 25 Aug 2004 21:35:01 -0700

I too am getting this error.

C:\WINDOWS\SoftwareDistribution\Download>cacls
Displays or modifies access control lists (ACLs) of files

CACLS filename [/T] [/E] [/C] [/G user:perm] [/R user [...]]
               [/P user:perm [...]] [/D user [...]]
   filename Displays ACLs.
   /T Changes ACLs of specified files in
                 the current directory and all subdirectories.
   /E Edit ACL instead of replacing it.
   /C Continue on access denied errors.
   /G user:perm Grant specified user access rights.
                 Perm can be: R Read
                              W Write
                              C Change (write)
                              F Full control
   /R user Revoke specified user's access rights (only valid with /E).
   /P user:perm Replace specified user's access rights.
                 Perm can be: N None
                              R Read
                              W Write
                              C Change (write)
                              F Full control
   /D user Deny specified user access.
Wildcards can be used to specify more that one file in a command.
You can specify more than one user in a command.

Abbreviations:
   CI - Container Inherit.
        The ACE will be inherited by directories.
   OI - Object Inherit.
        The ACE will be inherited by files.
   IO - Inherit Only.
        The ACE does not apply to the current file/directory.

C:\WINDOWS\SoftwareDistribution\Download>

There is my response to your thing from cmd prompt

"Derek Cheng [MSFT]" wrote:

> Craig, can you please do the following from a cmd prompt:
>
> cd /d %windir%\softwaredistribution\download
> cacls .
>
> And then send me the output?
>
> Thanks.
>
> Derek
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Craig Cockburn" <craig@siliconglen.com> wrote in message
> news:mBQ2agJrpRLBFwSY@siliconglen.com...
> > I receive this error when attempting to download XP SP2 both by manual
> updates and I see from the log that an automatic update also
> > failed with the same error.
> >
> > Error Code: 80070005
> >
> > Here is the extract from the log file. I'm using XP Home on ADSL and an
> administrator account. All updates prior to XP SP2 installed
> > no problem. computer has 193Mb free on C: (Windows 98 partition) and
> 2.12Gb free on D: (Windows XP).
> >
> > The relevant seems to be
> > DM: SusMakeDirectoryW failed with 0x80070005.
> >
> > I have looked here:
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;836926
> > But it doesn't seem to be any of those issues.
> >
> > Any help gratefully accepted
> >
> > many thanks
> >
> > Extract of log
> >
> > 2004-08-25 23:32:37+0100 2420 fd0 Checking for different
> Redirector at: http://download.windowsupdate.com/msdownload/upd
> > ate/v5/redir/wuredir.cab
> > 2004-08-25 23:32:37+0100 2420 fd0 WinInet: Server file is
> not newer. Skipping download.
> > 2004-08-25 23:32:37+0100 2420 fd0 Successfully refreshed
> Redirector cab.
> > 2004-08-25 23:32:37+0100 2420 fd0 WinInet: Server file is
> not newer. Skipping download.
> > 2004-08-25 23:32:39+0100 2420 fd0 WinInet: Download speed is
> 34917 bytes/sec
> > 2004-08-25 23:32:39+0100 2420 fd0 WinInet: Successfully
> downloaded http://v5.windowsupdate.microsoft.com/SelfUpdate/AU/x
> > 86/XP/en/wusetup.cab to file
> D:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.cab
> > 2004-08-25 23:32:39+0100 2420 fd0 Loading inf file
> D:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: cdm: Index:
> 0
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: iuengine:
> Index: 1
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: wuapi:
> Index: 2
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: wuauclt:
> Index: 3
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: wuauclt1:
> Index: 4
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: wuaucpl:
> Index: 5
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name:
> wuaueng_WebSetup: Index: 6
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: wuaueng1:
> Index: 7
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name:
> wuauserv_WebSetup: Index: 8
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: wucltui:
> Index: 9
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: wups: Index:
> 10
> > 2004-08-25 23:32:39+0100 2420 fd0 Section name: winhttp:
> Index: 11
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\cdm.dll is: 5,5,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\cdm.dll: Target version: 5.5.3790.2182 Required:
> > 5.5.3790.2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\iuengine.dll is: 5,4,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\iuengine.dll: Target version: 5.4.3790.2182 Required:
> > 5.4.3790.2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\wuapi.dll is: 5,4,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\wuapi.dll: Target version: 5.4.3790.2182 Required:
> > 5.4.3790.2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\wuauclt.exe is: 5,4,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\wuauclt.exe: Target version: 5.4.3790.2182 Required:
> > 5.4.3790.2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\wuauclt1.exe is: 5,4,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\wuauclt1.exe: Target version: 5.4.3790.2182 Required:
> > 5.4.3790.2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\wuaucpl.cpl is: 5,4,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\wuaucpl.cpl: Target version: 5.4.3790.2182 Required:
> > 5.4.3790.2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\wuaueng.dll is: 5,4,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\wuaueng.dll: Target version: 5.4.3790.2182 Required:
> > 5.4.3790.2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\wuaueng1.dll is: 5,4,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\wuaueng1.dll: Target version: 5.4.3790.2182 Required:
> > 5.4.3790.2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\wucltui.dll is: 5,4,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\wucltui.dll: Target version: 5.4.3790.2182 Required:
> > 5.4.3790.2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Required Version for
> binary D:\WINDOWS\System32\wups.dll is: 5,4,3790,2182
> > 2004-08-25 23:32:39+0100 2420 fd0 Binary:
> D:\WINDOWS\System32\wups.dll: Target version: 5.4.3790.2182 Required:
> > 5.4.3790.2182
> > 2004-08-25 23:32:48+0100 740 568 WU client succeeds
> CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call
> > id {0FF9A23D-E1BD-4288-BB56-D56C8B2280C3}
> > 2004-08-25 23:32:48+0100 740 5f8 WU client executing call
> {0FF9A23D-E1BD-4288-BB56-D56C8B2280C3} of type Search Call
> > 2004-08-25 23:32:49+0100 3896 e84 Trying to make out of proc
> datastore active
> > 2004-08-25 23:32:51+0100 3896 e84 Out of proc datastore is
> now active
> > 2004-08-25 23:32:54+0100 740 5f8 PT: Using serverID
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2004-08-25 23:32:54+0100 740 5f8 PT: Using server URL
> https://v5.windowsupdate.microsoft.com/ClientWebService/client.as
> > mx
> > 2004-08-25 23:32:56+0100 740 5f8 Add header for
> accept-encoding: xpress succeeded
> > 2004-08-25 23:32:57+0100 740 5f8 DetectCompressionType
> returning type 1, hr=0x0
> > 2004-08-25 23:32:58+0100 740 5f8 Add header for
> accept-encoding: xpress succeeded
> > 2004-08-25 23:33:00+0100 740 5f8 DetectCompressionType
> returning type 1, hr=0x0
> > 2004-08-25 23:33:02+0100 740 5f8 PT: Using serverID
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2004-08-25 23:33:02+0100 740 5f8 PT: Using server URL
> https://v5.windowsupdate.microsoft.com/ClientWebService/client.as
> > mx
> > 2004-08-25 23:33:02+0100 740 5f8 Add header for
> accept-encoding: xpress succeeded
> > 2004-08-25 23:33:02+0100 740 5f8 DetectCompressionType
> returning type 1, hr=0x0
> > 2004-08-25 23:33:05+0100 740 5f8 WU client add update
> {7477AF62-8F9B-4F32-9DAF-7AB452E52396}.107 to search result
> > 2004-08-25 23:33:05+0100 740 5f8 WU client found 1 updates
> and 10 categories in search
> > 2004-08-25 23:33:05+0100 740 5f8 WU client finished
> Searching for update
> > 2004-08-25 23:33:05+0100 740 5f8 WU client calls back to
> search call WindowsUpdate with code Call complete and error 0
> > 2004-08-25 23:33:05+0100 740 5f8 WU client completed and
> deleted call {0FF9A23D-E1BD-4288-BB56-D56C8B2280C3}
> > 2004-08-25 23:33:10+0100 740 5f8 REPORT EVENT:
> {8B35E619-AA73-4464-9DEC-4BDFE3211AD0} 87 2004-08-25
> > 23:33:05+0100 1 147 101
> {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate
> Success Software
> > Synchronization Agent has finished detecting items.
> > 2004-08-25 23:33:21+0100 740 5f8 WU client executing call
> {EE42D5E3-2889-4EF1-973E-7B97E60E1C9B} of type Download Call
> > 2004-08-25 23:33:21+0100 740 568 WU client persisted 1
> download calls
> > 2004-08-25 23:33:21+0100 740 568 WU client succeeds
> CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with
> > call id {EE42D5E3-2889-4EF1-973E-7B97E60E1C9B}
> > 2004-08-25 23:33:21+0100 740 5f8 Dumping out update 1 of 1
> > 2004-08-25 23:33:21+0100 740 5f8 title = Windows XP Service
> Pack 2
> > 2004-08-25 23:33:21+0100 740 5f8 dumping updateId
> {7477AF62-8F9B-4F32-9DAF-7AB452E52396}.107 bundling 2 updates
> > 2004-08-25 23:33:21+0100 740 5f8 bundled update No. 1 is
> {0F08D916-7942-4921-98F6-846F4A10DC05}.105
> > 2004-08-25 23:33:21+0100 740 5f8 bundled update No. 2 is
> {12497FC5-D5E1-49A8-8E44-26CBA6400DD7}.105
> > 2004-08-25 23:33:21+0100 740 5f8 DM: SusMakeDirectoryW
> failed with 0x80070005.
> > 2004-08-25 23:33:21+0100 740 5f8 Error 80070005 occurred
> while downloading update; notifying dependent calls.
> > 2004-08-25 23:33:21+0100 740 5f8 WU client persisted 1
> download calls
> > 2004-08-25 23:33:21+0100 740 5f8 WU client persisted 1
> download calls
> > 2004-08-25 23:33:21+0100 740 5f8 WU client calls back to
> download call {EE42D5E3-2889-4EF1-973E-7B97E60E1C9B} with code
> > Call complete and error 0
> > 2004-08-25 23:33:21+0100 740 5f8 WU client completed and
> deleted call {EE42D5E3-2889-4EF1-973E-7B97E60E1C9B}
> > 2004-08-25 23:33:21+0100 740 5f8 WU client persisted 0
> download calls
> > 2004-08-25 23:33:22+0100 740 260 ISusInternal API failed
> CClientCallRecorder::DisconnectCall with error 0x8024000c
> > 2004-08-25 23:33:22+0100 2420 fd0
> ISusInternal::DisconnectCall failed, hr=8024000C
> > 2004-08-25 23:33:26+0100 740 5f8 REPORT EVENT:
> {CAB5B641-EB7B-4932-BAB9-5815F51EF903} 88 2004-08-25
> > 23:33:21+0100 1 161 101
> {7477AF62-8F9B-4F32-9DAF-7AB452E52396} 107 80070005
> WindowsUpdate Failure
> > Content Download Error: Download failed.
> > 2004-08-25 23:33:26+0100 740 5f8 REPORT EVENT:
> {24E7E7AE-73BC-4E93-A918-AFF3146D1C5E} 89 2004-08-25
> > 23:33:21+0100 1 161 101
> {12497FC5-D5E1-49A8-8E44-26CBA6400DD7} 105 80070005
> WindowsUpdate Failure
> > Content Download Error: Download failed.
> > 2004-08-25 23:38:32+0100 3896 e84 Out of proc datastore is
> shutting down
> > 2004-08-25 23:38:33+0100 3896 e84 Out of proc datastore is
> now inactive
> >
> > --
> > Craig Cockburn ("coburn"). SiliconGlen.com Ltd. http://SiliconGlen.com
> > Home to the first online guide to Scotland, founded 1994.
> > Scottish FAQ, wedding info, website design, stop spam and more!
>
>
>