Re: Get error 80004002 when installing update KB842773

From: Robert Aldwinckle (robald_at_techemail.com)
Date: 08/24/04 

Date: Tue, 24 Aug 2004 14:19:16 -0400

"Linda B" <LindaB@discussions.microsoft.com> wrote in message
news:38510246-AA9C-4C72-BC8B-17CD64A7A3B2@microsoft.com...
>
> Hello
>
> I am trying to install update KB842773 (update for BITS and WinHTTP) on a
> newly-built XP box, and every time I go to install the update (I've tried
> four times) I get error code 80004002. Unfortunately it doesn't give me any
> idea *why* it failed, or what I can do about it, just that it failed. Anyone
> have any ideas?

Use the error code as a search string in files on your harddrive.
Look for readable files, probably .log, .xml, .txt etc.
Then find the context of the error code within the file.
E.g. if it is in a log the context is the timestamp range leading up to it.
Often the reported error code is not as significant as other error codes
you can see in that context.

You can use other information about your failing update in a similar
manner. E.g. update number, module name, etc.

The only concession I might give to performance of the search would
be to limit hits to files which were modified on the day of the update.
E.g. don't necessarily restrict your search to a particlar file type.

Good luck

Robert Aldwinckle 

---
>
> This is the first time I've visited the v5 WindowsUpdate site, and if I'm
> not mistaken KB842773 is a prereq. for the v5 system, so I can't install any
> of the critical patches until this gets taken care of.  Any help would be
> greatly appreciated.
>
> --LB

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