Re: Error Number: 0x8DDD0004. Please advise me!

From: Martha Stella Ossa (MarthaStellaOssa_at_discussions.microsoft.com)
Date: 08/24/04 

Date: Tue, 24 Aug 2004 06:53:02 -0700

Hi Maurice:

I checked what you mentioned, I added new reliable sites and I changed the
internet options. When I did click on Windows Update icon the error on active
scripting did not appear but I got an advice of not recognition of the site.
Even though I accepted but a new error appeared and is appearing since then:

[Número de error: 0x800B0001]

What can this be?

Regards,

Martha

"Maurice N ~ MVP" wrote:

> Martha Stella Ossa wrote:
> > Hi:
> >
> > When I do click on the Windows Update icon in my Windows XP Iy obtain
> > an error 0x8DDD0004:
> > Windows Update has encountered and error and cannot show the
> > requested page. Please try to update the page, delete temporary
> > Internet files, close and restart Internet Explorer or try access to
> > windows update in other moment.
> >
> > Before this error I obtain a message regarding active X(Actual
> > configuration prevents execution of active X controls on this page.
> > It is possible that the page is not correctly displayed). I have the
> > internet options correctly configured regardin active X scripting.
> >
> > Can somebody help me please?
>
> Hello,
> This is a new "error exception" for V5 of Windows Update. It translates to "ErrorControlFailed".
> On the assumption that this is really "cannot display page" ..... then I'd suggest the following:
>
> Run Disk Cleanup & be sure to delete temporary internet cache files.
>
>
> Internet Explorer > main menu /Tools/Internet Options >
>
> Security Tab/ click on green icon Trusted Sites/click Sites button.
>
> Click (to clear) "Require server verification (https:) for all sites in this zone" to **clear** (un-check) the selection.
> (A check mark, if present, on this item needs to be Removed.)
>
> In the "Add this Web site to the zone:" field, add these entries to list of "Trusted Sites" --
>
> type
> http://www.download.windowsupdate.com (click Add)
>
> http://v5.windowsupdate.microsoft.com
>
> https://v5.windowsupdate.microsoft.com (with HTTPS )
>
> http://windowsupdate.microsoft.com
>
> http://download.windowsupdate.com
>
> Click OK.
>
> - - - -
> Make sure you are not *disabling* any scripting capabilities in I.E.
>
> Recheck ActiveX acceptance. Instead of disable, try using "prompt".
>
> You need to be sure to delete your temp internet cache files on
> a regular & consistent basis. I.E. Tools>Internet Options >Advanced --scroll list.
> Advanced Tab>>Security sub-section:
> "Enable" (click on to activate or tick) "Empty Temporary Internet Files folder when browser is closed".
>
> Apply changes to I.E. & exit out of it. Retry Windows Update from main Windows start menus.
>
> If still no go, then click this link (or manually enter it into MS Internet Explorer browser )
> < https://v5.windowsupdate.microsoft.com>
>
>
> Be acutely aware of all the other running (open) programs on your pc.
> Be acutely aware of all your startup programs. Some of those could likely cause a conflict.
> Be sure NOT to be user programs like TweakMaster. Be certain your Hosts file has no specific I.P. address
> for microsoft.com in it.
> Be sure your firewall has granted full access permissions to Internet Explorer.
>
> If you are running Norton Internet Security, speak up ....you may need to tweak its settings.
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
>