Re: Outlook Express Update Exp 6 SP! (KB837009)

From: PA Bear (PABear_at_mvps.org)
Date: 08/20/04


Date: Fri, 20 Aug 2004 14:27:43 -0400


[Crossposted to WinUp newsgroups]

Did you run Symantec's Removal Tool?
http://securityresponse.symantec.com/avcenter/venc/data/w32.beagle@mm.removal.tool.html

Try running NAV in Safe Mode per this post, Grant:
http://aumha.org/forum/viewtopic.php?t=5878

The fact that you got a Bagle/Bagel/Beagle infection tells me that either
NAV isn't kept fully up-to-date at all times, the system was already
infected by one or more pieces of hijackware, and/or the system is not kept
up-to-date at Windows Update at all times. It also indicates unsafe email
practices: Don't open any email or attachment you weren't expecting, even if
it appears to be "from" someone you know. When in doubt, ask the Sender (in
a new message, not a Reply To message).

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

-- 
~PA Bear
Grant wrote:
> Reran the update for ninth time - checked history that
> indicates successful update each time. But, Update still
> indicates that this update needs to be run.  Result
> of 'javascript:navigator.appMinorVersion'
> is ;SP1;Q867801;q313829;  A few weeks ago, I got a version
> of the Bagle virus.  Ran Norton to remove it
> successfully.  Could this still be causing problems?
> Grant
>
> > -----Original Message-----
> > KB837009/MS04-013 (Apr-04) has been replaced by KB867801/MS04-025
> > (Jul-04) which you already have installed.  Translation: You don't need
> > KB837009.
> >
> > To assure a clean install, your anti-virus application should be
> > disabled and all other running processes closed before installing
> > anything, including Windows Updates.
> >
> > Go to http://windowsupdate.microsoft.com and allow your system to be
> > scanned.  Install *all* "critical updates", bar none. Then run
> > 'javascript:navigator.appMinorVersion' again and post back to this
> > thread with the results.
> > --
> > ~PA Bear
> >
> > anonymous@discussions.microsoft.com wrote:
> > > ;SP1;Q867801;q313829;
> > > Window 98SE
> > >
> > > > -----Original Message-----
> > > > Copy/paste the following line into an IE Addressbar, click on GO,
> > > > then copy/paste the results into your reply:
> > > >
> > > >    javascript:navigator.appMinorVersion
> > > >
> > > > Also state/reconfirm your Windows version.
> > > > --
> > > > Grant wrote:
> > > > > This update keeps reoccurring - wanting me to install it -
> > > > > after every reboot.  What's happening and how can I fit it? 


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