Re: WU v5, Can't download updates

From: Eric Brodish [MSFT] (ericbrod_at_online.microsoft.com)
Date: 08/19/04 

Date: Thu, 19 Aug 2004 15:47:08 -0700

Hi,

Could you please try and install the bits update again from
http://www.microsoft.com/downloads/details.aspx?FamilyID=6bb6545c-41f2-4c58-aeac-783919ccfacf&displaylang=en

If this does not resolve the issue then try the following:

1. Register qmgr.dll
A. Click Start.
B. Choose Run.
C. In the Run box, type regsvr32 qmgr.dll.
D. Click OK.
2. Register qmgrprxy.dll
A. Click Start.
B. Choose Run.
C. In the Run box, type regsvr32 qmgrprxy.dll.
D. Click OK.

Thank you

Eric
"LunchTimeBuddy" <LunchTimeBuddy@discussions.microsoft.com> wrote in message
news:CD2B98C8-1580-4AA2-97E5-724B0CB98694@microsoft.com...
> I have recently installed XP SP2 on a number of computers. On Dells, it
> works. On my IBM machines though, WindowsUpdate no longer functions
properly
> after the SP update. Here is a summary of what I've done with these
machines
> to troubleshoot them:
>
> At first, I couldn't get past the screen where I chose Express or Custom
> installation. I was getting the error code 0x800A0046. So, I did the
> following:
>
> 1. Ensured that I was using an Administrative account.
>
> 2. Ensured that the security descriptor allowed interactive users to run
> windows update (ala this post:
>
http://communities2.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=0c71585d-a71f-4370-bd83-ca00169da0b2&sloc=en-us)
>
> That fixed the first problem. Now, when I select any patch for
downloading,
> I get error messages indicating that the download failed. In the
installation
> history, I get an error code of 80246008, regardless of which patch I have
> tried to install. So, I proceeded to do this:
>
> 1. Checked to make sure BITS was running. It is not. When I tried to start
> it, the service fails to start, and I get the error code 2147467243. I
have
> tried to find information online about this error code, with no luck. I
have
> pasted my the %windir%\WindowsUpdate.log file at the end of this message.
>
> 2. I have also checked that qmgr.dll and qmgrprxy.dll are registered. They
> are.
>
> Any suggestions?
>
> ----------------
> Here is the log file:
>
> 2004-08-17 17:40:28-0700 3136 dc8 Checking for different Redirector at:
> http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
> 2004-08-17 17:40:28-0700 3136 dc8 WinInet: Server file is not newer.
> Skipping download.
> 2004-08-17 17:40:28-0700 3136 dc8 Successfully refreshed Redirector cab.
> 2004-08-17 17:40:28-0700 3136 dc8 WinInet: Server file is not newer.
> Skipping download.
> 2004-08-17 17:40:28-0700 3136 dc8 WinInet: Download speed is 149258
bytes/sec
> 2004-08-17 17:40:28-0700 3136 dc8 WinInet: Successfully downloaded
> http://v5.windowsupdate.microsoft.com/SelfUpdate/AU/x86/XP/en/wusetup.cab
to
> file C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.cab
> 2004-08-17 17:40:28-0700 3136 dc8 Loading inf file
> C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: cdm: Index: 0
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: iuengine: Index: 1
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuapi: Index: 2
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuauclt: Index: 3
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuauclt1: Index: 4
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuaucpl: Index: 5
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuaueng_WebSetup: Index: 6
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuaueng1: Index: 7
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuauserv_WebSetup: Index:
8
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: wucltui: Index: 9
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: wups: Index: 10
> 2004-08-17 17:40:28-0700 3136 dc8 Section name: winhttp: Index: 11
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\cdm.dll is: 5,5,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\cdm.dll:
> Target version: 5.5.3790.2182 Required: 5.5.3790.2182
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\iuengine.dll is: 5,4,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary:
C:\WINDOWS\system32\iuengine.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\wuapi.dll is: 5,4,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wuapi.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\wuauclt.exe is: 5,4,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wuauclt.exe:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\wuauclt1.exe is: 5,4,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary:
C:\WINDOWS\system32\wuauclt1.exe:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\wuaucpl.cpl is: 5,4,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wuaucpl.cpl:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\wuaueng.dll is: 5,4,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wuaueng.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\wuaueng1.dll is: 5,4,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary:
C:\WINDOWS\system32\wuaueng1.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\wucltui.dll is: 5,4,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wucltui.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
> C:\WINDOWS\system32\wups.dll is: 5,4,3790,2182
> 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wups.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2004-08-17 17:40:32-0700 1160 60c WU client succeeds
> CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
> {1F6E8A33-84E2-465F-99AF-0BC66D26DC4E}
> 2004-08-17 17:40:32-0700 1160 7dc WU client executing call
> {1F6E8A33-84E2-465F-99AF-0BC66D26DC4E} of type Search Call
> 2004-08-17 17:40:32-0700 3680 83c Trying to make out of proc datastore
active
> 2004-08-17 17:40:33-0700 3680 83c Out of proc datastore is now active
> 2004-08-17 17:40:33-0700 1160 7dc PT: Using serverID
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2004-08-17 17:40:33-0700 1160 7dc PT: Using server URL
> https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
> 2004-08-17 17:40:34-0700 1160 7dc Add header for accept-encoding: xpress
> succeeded
> 2004-08-17 17:40:34-0700 1160 7dc DetectCompressionType returning type 1,
> hr=0x0
> 2004-08-17 17:40:34-0700 1160 7dc Add header for accept-encoding: xpress
> succeeded
> 2004-08-17 17:40:34-0700 1160 7dc DetectCompressionType returning type 1,
> hr=0x0
> 2004-08-17 17:40:34-0700 1160 7dc PT: Using serverID
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2004-08-17 17:40:34-0700 1160 7dc PT: Using server URL
> https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
> 2004-08-17 17:40:34-0700 1160 7dc Add header for accept-encoding: xpress
> succeeded
> 2004-08-17 17:40:34-0700 1160 7dc DetectCompressionType returning type 1,
> hr=0x0
> 2004-08-17 17:40:34-0700 1160 7dc WU client add update
> {76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search result
> 2004-08-17 17:40:34-0700 1160 7dc WU client add update
> {B4B9471C-1A5E-4D9C-94EF-84B00592946A}.100 to search result
> 2004-08-17 17:40:34-0700 1160 7dc WU client add update
> {AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
> 2004-08-17 17:40:34-0700 1160 7dc DeviceStatus: 0x1806400,
> DeviceProblemNumber: 0x000016
> 2004-08-17 17:40:34-0700 1160 7dc WU client add update
> {B3747C82-4B30-49E2-950F-C1147D7B367D}.100 to search result
> 2004-08-17 17:40:34-0700 1160 7dc DeviceStatus: 0x180200a,
> DeviceProblemNumber: 00000000
> 2004-08-17 17:40:34-0700 1160 7dc WU client add update
> {C15B7376-260C-4C40-B6B1-1D1510B90237}.100 to search result
> 2004-08-17 17:40:34-0700 1160 7dc DeviceStatus: 0x180200a,
> DeviceProblemNumber: 00000000
> 2004-08-17 17:40:34-0700 1160 7dc WU client add update
> {CFF0AB24-63A0-4FD8-963B-A48423640E2B}.100 to search result
> 2004-08-17 17:40:35-0700 1160 7dc DeviceStatus: 0x180600a,
> DeviceProblemNumber: 00000000
> 2004-08-17 17:40:35-0700 1160 7dc WU client add update
> {46C420E9-B680-49CB-91BE-EC696572C1AD}.100 to search result
> 2004-08-17 17:40:35-0700 1160 7dc DeviceStatus: 0x180200a,
> DeviceProblemNumber: 00000000
> 2004-08-17 17:40:35-0700 1160 7dc WU client add update
> {DFCB1B80-06A6-4B1E-98D5-38D772A58969}.100 to search result
> 2004-08-17 17:40:35-0700 1160 7dc DeviceStatus: 0x180000a,
> DeviceProblemNumber: 00000000
> 2004-08-17 17:40:35-0700 1160 7dc WU client add update
> {A4B72ADB-A5D2-4C54-934F-17070ABBE665}.100 to search result
> 2004-08-17 17:40:35-0700 1160 7dc DeviceStatus: 0x180200a,
> DeviceProblemNumber: 00000000
> 2004-08-17 17:40:35-0700 1160 7dc WU client add update
> {6BD05C18-33E1-4CBC-BFD3-E8FA2C2695AE}.100 to search result
> 2004-08-17 17:40:35-0700 1160 7dc WU client found 10 updates and 10
> categories in search
> 2004-08-17 17:40:35-0700 1160 7dc WU client finished Searching for update
> 2004-08-17 17:40:35-0700 1160 7dc WU client calls back to search call
> WindowsUpdate with code Call complete and error 0
> 2004-08-17 17:40:35-0700 1160 7dc WU client completed and deleted call
> {1F6E8A33-84E2-465F-99AF-0BC66D26DC4E}
> 2004-08-17 17:40:38-0700 1160 7dc WU client executing call
> {C8586192-E9CF-4E42-8C2F-74F254415A5E} of type Download Call
> 2004-08-17 17:40:38-0700 1160 2e8 WU client persisted 1 download calls
> 2004-08-17 17:40:38-0700 1160 2e8 WU client succeeds
> CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
> {C8586192-E9CF-4E42-8C2F-74F254415A5E}
> 2004-08-17 17:40:38-0700 1160 7dc Dumping out update 1 of 1
> 2004-08-17 17:40:38-0700 1160 7dc title = IBM - Other Hardware - IBM PM
Device
> 2004-08-17 17:40:38-0700 1160 7dc dumping updateId
> {A4B72ADB-A5D2-4C54-934F-17070ABBE665}.100 bundling 0 updates
> 2004-08-17 17:40:39-0700 1160 7dc BITS service was not fixed up and thus
CCI
> was not reattempted. (hr = 80070005)
> 2004-08-17 17:40:39-0700 1160 7dc Failed to connect to the BITS service;
> unable to start new downloads or interact with existing download jobs. (hr
=
> 80070005)
> 2004-08-17 17:40:39-0700 1160 7dc DM: pDownloadJob->Init failed with
> 0x80246008.
> 2004-08-17 17:40:39-0700 1160 7dc Got error (hr = 80246008) starting
update
> 0 in call 4. Notifying call.
> 2004-08-17 17:40:39-0700 1160 7dc Error 80246008 occurred while
downloading
> update; notifying dependent calls.
> 2004-08-17 17:40:39-0700 1160 7dc WU client persisted 1 download calls
> 2004-08-17 17:40:39-0700 1160 7dc Extended error for reported error
80246008
> = 80070005
> 2004-08-17 17:40:39-0700 1160 7dc WU client persisted 1 download calls
> 2004-08-17 17:40:39-0700 1160 7dc WU client calls back to download call
> {C8586192-E9CF-4E42-8C2F-74F254415A5E} with code Call complete and error 0
> 2004-08-17 17:40:39-0700 1160 7dc WU client completed and deleted call
> {C8586192-E9CF-4E42-8C2F-74F254415A5E}
> 2004-08-17 17:40:39-0700 1160 7dc WU client persisted 0 download calls
> 2004-08-17 17:40:39-0700 1160 5e0 ISusInternal API failed
> CClientCallRecorder::DisconnectCall with error 0x8024000c
> 2004-08-17 17:40:39-0700 3136 dc8 ISusInternal::DisconnectCall failed,
> hr=8024000C
> 2004-08-17 17:40:40-0700 1160 7dc REPORT EVENT:
> {015D4245-6E6C-46C8-973B-D1D9BF6764A4} 35 2004-08-17
> 17:40:35-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
WindowsUpdate Success Software Synchronization Agent has finished detecting
items.
> 2004-08-17 17:40:40-0700 1160 7dc REPORT EVENT:
> {7E332DE3-18CE-4454-9A8E-2D768FE7470E} 36 2004-08-17
> 17:40:39-0700 1 161 101 {A4B72ADB-A5D2-4C54-934F-17070ABBE665} 100
80246008 WindowsUpdate Failure Content Download Error: Download failed.
> 2004-08-17 17:45:39-0700 3680 83c Out of proc datastore is shutting down
> 2004-08-17 17:45:40-0700 3680 83c Out of proc datastore is now inactive
> 2004-08-17 18:03:45-0700 1160 114 ISusInternal API failed
> CClientCallRecorder::DisconnectCall with error 0x8024000c
> 2004-08-17 18:03:45-0700 3136 dc8 ISusInternal::DisconnectCall failed,
> hr=8024000C
> 2004-08-17 18:09:30-0700 588 288 Trying to make out of proc datastore
active
> 2004-08-17 18:09:31-0700 588 288 Out of proc datastore is now active
> 2004-08-17 18:12:59-0700 1160 5e0 ISusInternal API failed
> CClientCallRecorder::DisconnectCall with error 0x8024000c
> 2004-08-17 18:12:59-0700 3136 c44 ISusInternal::DisconnectCall failed,
> hr=8024000C
> 2004-08-17 18:14:31-0700 588 288 Out of proc datastore is shutting down
> 2004-08-17 18:14:32-0700 588 288 Out of proc datastore is now inactive
>
>

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