Re: Downloads of new WU are failing

From: David Kays [MSFT] (dkays_at_online.microsoft.com)
Date: 08/16/04


Date: Mon, 16 Aug 2004 11:12:47 -0700

If you attached your %windir%\WindowsUpdate.log file (preferably cab/zip it
first) we could take a look. Don't confuse this with the v4 log file that
has a space between Windows & Update.

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"Kolin Tregaskes" <kolngNOSPAMPLEASE@tregaskes.co.uk> wrote in message 
news:%23J$LtSggEHA.1344@TK2MSFTNGP11.phx.gbl...
> No, like I said Windows Update page loads up fine, I get NO error message 
> (anywhere) and I can select Custom Search and pick the updates I wish to 
> download and install (hence where I got the list of updates below).
>
> I have, however, followed the instructions in your link, but this has no 
> affect.  I have also shutdown ZA and tried the WU site, but the same 
> problem. :-(
>
> Any other ideas?  Everything was fine before I installed ZoneAlarm and/or 
> the new WindowsUpdate popped up last week.
>
> Kolin
>
>
> "Torgeir Bakken (MVP)" <Torgeir.Bakken-spam@hydro.com> wrote in message 
> news:ekNNwAggEHA.2916@TK2MSFTNGP12.phx.gbl...
>> Kolin Tregaskes wrote:
>>
>>> I have tried downloading the following updates on my WindowsXP Pro 
>>> machine
>>> and they just fail (no other error message):
>>>
>>> Security Update for Microsoft Data Access Components (KB832483)
>>> D-Link Corporation - Networking - D-Link AirPlus DWL-520+ Wireless PCI
>>> Adapter
>>> Realtek Semiconductor Corp - Networking - Realtek RTL8139/810x Family 
>>> Fast
>>> Ethernet NIC
>>> Cumulative Security Update for Internet Explorer 6 Service Pack 1 
>>> (KB867801)
>>>
>>> Looking at the install history the error code is 80072F78, but the info 
>>> with
>>> it doesn't help.  I have tried  several times without success.  MS 
>>> support
>>> site seems to only have help with download/install problems when you get 
>>> a
>>> specific error message (which I don't).
>>>
>>> When it starts downloading it pauses, then after about a minute it says
>>> failed and moves onto the next update (not downloading a single kb). 
>>> Could
>>> this be my firewall or virus scanner?  I have recently bought the new
>>> ZoneAlarm Pro but everything else seems to work fine.
>> Hi
>>
>>
>> You receive Initialization error 0x80072F78 while the Windows
>> Update Web site is loading
>> http://support.microsoft.com/?kbid=836985
>>
>>
>> -- 
>> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
>> Administration scripting examples and an ONLINE version of
>> the 1328 page Scripting Guide:
>> http://www.microsoft.com/technet/scriptcenter/default.mspx
>
> 


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