Re: KB 867801 July 30th critical update

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Robert Aldwinckle (robald_at_techemail.com)
Date: 08/03/04 

Date: Mon, 2 Aug 2004 21:43:18 -0400

"PaPa SmUrF" <potatoe_cream@email.msn.com> wrote in message news:eLBylyKeEHA.212@TK2MSFTNGP12.phx.gbl...
> MowGreen , I'm running Norton antivirus but it was not enabled. I removed
> the update and tried to repair Internet Explorer per your suggestion but it
> told me that it could not be repaired.Please, any other idea's? Thanks,

Check the Fix IE Log.txt for clues. (Why couldn't it be repaired?)
Often it means that some modules have failed the verification phase.
So a possible solution would be replacing them so they pass the
verification phase and allow the repair to continue.

HTH

Robert Aldwinckle 

---
> Frank
> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
> news:O$SJaOKeEHA.3864@TK2MSFTNGP10.phx.gbl...
>> Frank,
>>
>> Uninstall the update. Boot to Safe Mode and run the Repair Tool for
>> Internet Explorer :
>>
>> How to Start a Windows 98-Based Computer in Safe Mode
>> http://support.microsoft.com/?kbid=180902
>>
>> Description of the Internet Explorer Repair Tool
>> http://support.microsoft.com/?kbid=194177
>>
>> Again, which antivirus program are you using and was it running in
>> the background when you downloaded and installed the update ?
>>
>> MowGreen  [MVP]
>> ===============
>>   *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>> PaPa SmUrF wrote:
>>
>> > Yes, I uninstalled it and the problem was still there. I then
> reinstalled it
>> > from the link but to no avail. I also noticed that the "thumbnail"
> option is
>> > gone from the views button as well as the New folder option in explorer.
> Any
>> > help would be greatly appreciated. Frank
>> > "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
>> > news:%23j6UfnAeEHA.2764@TK2MSFTNGP11.phx.gbl...
>> >
>> >>PaPa SmUrF,
>> >>
>> >>Uninstall the update from Add/Remove Programs in the Control Panel.
>> >>Does that resolve the issue ?
>> >>To reinstall it and determine if it was the update that caused the
>> >>issue, download it from the links supplied on the page for the
>> >>version of IE installed on the system and save it to the Hard Drive:
>> >>
>> >>http://www.microsoft.com/technet/security/bulletin/MS04-025.mspx
>> >>
>> >>Close IE. Delete the Temporary Internet Files, Cookies, and History
>> >>by opening Internet Options in the Control Panel. Temporarily
>> >>disable your antivirus program . Install the update. ( You can also
>> >>install it from Safe Mode to ensure that no program running in the
>> >>background is causing the issue . )
>> >>When the update has installed and the required rebooting finished,
>> >>reenable the AV if you've chosen to temp disable it.
>> >>
>> >>Which antivirus program are you using and was it running in the
>> >>background when you downloaded and installed the update ?
>> >>
>> >>
>> >>MowGreen  [MVP]
>> >>===============
>> >>  *-343-* FDNY
>> >>Never Forgotten
>> >>===============
>> >>
>> >>
>> >>PaPa SmUrF wrote:
>> >>
>> >>
>> >>>After installing the latest kb867801, on my windows ME system I can't
>> >
>> > create
>> >
>> >>>a folder and  name one in explorer. I can't create a folder on the
>> >
>> > desktop
>> >
>> >>>and the "New" folder etc-etc  is missing in explorer. I cant save to a
>> >>>specified new directory and the "new folder button does not work.
> Anyone
>> >>>have a suggestion for this? Thanks in advance. Frank
>> >>>
>> >>>
>> >>
>> >
>> >
>>
>
>
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