Re: Problems with CXT Modem Software Update

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Jerome M. Katz (jerrymkatz_at_NOSPAM@yahoo.com)
Date: 08/01/04


Date: Sun, 01 Aug 2004 19:54:08 -0400

You have learned the hard way that you should never take any drivers
from Windows Update. See if you can roll back the driver to the
previous one through Control Panel.

On Sun, 1 Aug 2004 08:53:45 -0700, "BC" <BC@discussions.microsoft.com>
wrote:

>CXT Modem Software Update released on Sept 08, 2003 (for
>conexant 56k ACLink modem) is listed as a critical update
>for XP Pro. During installation it disconnects my modem.
>After this happens, I am no longer able to reconnect to
>the internet through my modem because the system no longer
>recognizes it. I have to restore my system to before
>trying to install this update in order to connect to the
>internet. Is there a different update that has to be
>installed prior to this one or is there just a major
>problem with this update?



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