[Error number: 0x80244019]

From: Brian P. Adams (Adams_at_discussions.microsoft.com)
Date: 07/19/04


Date: Mon, 19 Jul 2004 08:11:03 -0700

The error description I get is "Windows Update has encountered an error and cannot display the requested page. You may find the following resources helpful in resolving the problem:"

The entire transaction set in the WindowsUpdate.log file follows:

2004-07-19 11:02:06-0400 1204 1990 ISusInternal API failed CClientCallRecorder::DisconnectCall with error 0x8024000c
2004-07-19 11:02:06-0400 6872 1ab4 ISusInternal::DisconnectCall failed, hr=8024000C
2004-07-19 11:03:51-0400 6956 1ad8 Checking for different Redirector at: http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
2004-07-19 11:03:53-0400 6956 1ad8 WinInet: Server file is not newer. Skipping download.
2004-07-19 11:03:53-0400 6956 1ad8 Successfully refreshed Redirector cab.
2004-07-19 11:03:53-0400 6956 1ad8 WinInet: Successfully downloaded http://v5.windowsupdate.microsoft.com/SelfUpdate/wuident.cab to file C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab
2004-07-19 11:03:54-0400 6956 1ad8 WinInet: Download speed is 44661 bytes/sec
2004-07-19 11:03:54-0400 6956 1ad8 WinInet: Successfully downloaded http://v5.windowsupdate.microsoft.com/SelfUpdate/AU/x86/W2K/en/wusetup.cab to file C:\WINNT\SoftwareDistribution\WebSetup\wusetup.cab
2004-07-19 11:03:54-0400 6956 1ad8 Loading inf file C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2004-07-19 11:03:54-0400 6956 1ad8 Section name: cdm: Index: 0
2004-07-19 11:03:54-0400 6956 1ad8 Section name: iuengine: Index: 1
2004-07-19 11:03:54-0400 6956 1ad8 Section name: wuapi: Index: 2
2004-07-19 11:03:54-0400 6956 1ad8 Section name: wuauclt: Index: 3
2004-07-19 11:03:54-0400 6956 1ad8 Section name: wuauclt1: Index: 4
2004-07-19 11:03:54-0400 6956 1ad8 Section name: wuaucpl: Index: 5
2004-07-19 11:03:54-0400 6956 1ad8 Section name: wuaueng_WebSetup: Index: 6
2004-07-19 11:03:54-0400 6956 1ad8 Section name: wuaueng1: Index: 7
2004-07-19 11:03:54-0400 6956 1ad8 Section name: wuauserv_WebSetup: Index: 8
2004-07-19 11:03:54-0400 6956 1ad8 Section name: wucltui: Index: 9
2004-07-19 11:03:54-0400 6956 1ad8 Section name: wups: Index: 10
2004-07-19 11:03:54-0400 6956 1ad8 Section name: msxml3r: Index: 11
2004-07-19 11:03:54-0400 6956 1ad8 Section name: msxml3: Index: 12
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\cdm.dll is: 5,5,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\cdm.dll: Target version: 5.5.3790.2163 Required: 5.5.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\iuengine.dll is: 5,4,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\iuengine.dll: Target version: 5.4.3790.2163 Required: 5.4.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\wuapi.dll is: 5,4,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\wuapi.dll: Target version: 5.4.3790.2163 Required: 5.4.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\wuauclt.exe is: 5,4,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\wuauclt.exe: Target version: 5.4.3790.2163 Required: 5.4.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\wuauclt1.exe is: 5,4,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\wuauclt1.exe: Target version: 5.4.3790.2163 Required: 5.4.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\wuaucpl.cpl is: 5,4,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\wuaucpl.cpl: Target version: 5.4.3790.2163 Required: 5.4.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\wuaueng.dll is: 5,4,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\wuaueng.dll: Target version: 5.4.3790.2163 Required: 5.4.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\wuaueng1.dll is: 5,4,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\wuaueng1.dll: Target version: 5.4.3790.2163 Required: 5.4.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\wucltui.dll is: 5,4,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\wucltui.dll: Target version: 5.4.3790.2163 Required: 5.4.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 Required Version for binary C:\WINNT\system32\wups.dll is: 5,4,3790,2163
2004-07-19 11:03:54-0400 6956 1ad8 Binary: C:\WINNT\system32\wups.dll: Target version: 5.4.3790.2163 Required: 5.4.3790.2163
2004-07-19 11:03:54-0400 6956 1ad8 AU is forbidden; setting AU approval type to 'disabled'.
2004-07-19 11:03:57-0400 1204 1af8 WU client succeeds CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id {4C36359C-2540-4AA0-AB8D-A798FDB62959}
2004-07-19 11:03:57-0400 1204 19f4 WU client executing call {4C36359C-2540-4AA0-AB8D-A798FDB62959} of type Search Call
2004-07-19 11:03:59-0400 1204 19f4 PT: Using serverID {9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-07-19 11:03:59-0400 1204 19f4 PT: Using server URL https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
2004-07-19 11:03:59-0400 1204 19f4 PT: Calling GetConfig on server
2004-07-19 11:03:59-0400 1204 19f4 Add header for accept-encoding: xpress succeeded
2004-07-19 11:03:59-0400 1204 19f4 DetectCompressionType returning type 0, hr=0x1
2004-07-19 11:03:59-0400 1204 19f4 GetConfig: 0x80244019
2004-07-19 11:03:59-0400 1204 19f4 PT: Cannot recover from fault, origin=GetConfig, hr=0x80244019
2004-07-19 11:03:59-0400 1204 19f4 Sync of Updates: 0x80244019
2004-07-19 11:03:59-0400 1204 19f4 WU client failed Searching for update with error 0x80244019
2004-07-19 11:03:59-0400 1204 19f4 WU client calls back to search call WindowsUpdate with code Call failed and error 0x80244019
2004-07-19 11:03:59-0400 1204 19f4 WU client completed and deleted call {4C36359C-2540-4AA0-AB8D-A798FDB62959}
2004-07-19 11:03:59-0400 6956 1978 AU is forbidden; setting AU approval type to 'disabled'.
2004-07-19 11:03:59-0400 6956 1ad8 Operation completed due to earlier error. (hr=80244019)
2004-07-19 11:03:59-0400 6956 1ad8 Unable to complete asynchronous search successfully. (hr=80244019)
2004-07-19 11:04:04-0400 1204 19f4 REPORT EVENT: {0A6BFE1C-C6B9-4940-AB71-C49BD9F828B1} 5 2004-07-19 11:03:59-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80244019 WindowsUpdate Failure Software Synchronization Error: Agent failed detecting with reason: 0x80244019



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