Re: critical updates fail to install / server 2003
From: cache22 (cache22_at_discussions.microsoft.com)
Date: 07/14/04
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- In reply to: Lucy [MSFT]: "Re: critical updates fail to install / server 2003"
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Date: Wed, 14 Jul 2004 12:21:03 -0700
I am in the Admin group on this Server so I should have those writes. I have never had any trouble installing updates up to this point. Do you think that a GPO from the Domain could be the cause?
"Lucy [MSFT]" wrote:
> Users installing the updates require the following rights
>
> ----------------------------------------------------------------------------
> -------
>
> - Restore files and directory
>
> - Manage auditing and security logs
>
> - Backup files and directories
>
> - Take ownership of files and folders.
>
>
>
> Contact your system administrator to verify permissions.
>
>
> --
> Thanks,
> Lucy [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "cache22" <cache22@discussions.microsoft.com> wrote in message
> news:08FE5BE9-4351-403B-B29A-5A1BD7780CE8@microsoft.com...
> > Since I am having the EXACT same issue, here are the last 20 lines from
> the update.log:
> >
> > 2004-07-14 13:30:37 17:30:37 Success IUENGINE Download
> destination root folder is: C:\WUTemp
> > 2004-07-14 13:30:38 17:30:38 Success IUENGINE Downloaded file
> http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsServer2003-KB823353-x86-enu-express_7a9e208c7db04b8c84c05d2f770a0bd.exe
> > 2004-07-14 13:30:38 17:30:38 Success IUENGINE Local path
> C:\WUTemp\com_microsoft.Q823353_OE_Server2003_express_consumer\WindowsServer
> 2003-KB823353-x86-enu-express.exe
> > 2004-07-14 13:30:39 17:30:39 Success IUENGINE Downloaded file
> http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsServer2003-KB840315-x86-enu-express_4d1395dc91cab65000b65228ab8c1dd.exe
> > 2004-07-14 13:30:39 17:30:39 Success IUENGINE Local path
> C:\WUTemp\com_microsoft.840315_WS03_SP1_WinSE_78610_Express\WindowsServer200
> 3-KB840315-x86-enu-express.exe
> > 2004-07-14 13:30:39 17:30:39 Success IUENGINE Downloaded file
> http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsServer2003-KB839645-x86-enu-express_e93ef338ea943c5ce782fcfff36fdc1.exe
> > 2004-07-14 13:30:39 17:30:39 Success IUENGINE Local path
> C:\WUTemp\com_microsoft.839645_WS03_SP1_WinSE_96131_Express\WindowsServer200
> 3-KB839645-x86-enu-express.exe
> > 2004-07-14 13:30:40 17:30:40 Success IUENGINE See iuhist.xml
> for details: Download finished
> > 2004-07-14 13:30:40 17:30:40 Success IUENGINE Asynchronous
> Install started
> > 2004-07-14 13:30:40 17:30:40 Success IUENGINE Asynchronous
> Install completed startup
> > 2004-07-14 13:30:40 17:30:40 Error IUENGINE Install Set
> Restore Point (Error 0x00000078: This function is not supported on this
> system.)
> > 2004-07-14 13:30:40 17:30:40 Success IUENGINE Installing
> SOFTWARE item from publisher com_microsoft
> > 2004-07-14 13:30:40 17:30:40 Success IUENGINE Installer Command
> Type: EXE
> > 2004-07-14 13:30:46 17:30:46 Success IUENGINE Installing
> SOFTWARE item from publisher com_microsoft
> > 2004-07-14 13:30:46 17:30:46 Success IUENGINE Installer Command
> Type: EXE
> > 2004-07-14 13:30:52 17:30:52 Success IUENGINE Installing
> SOFTWARE item from publisher com_microsoft
> > 2004-07-14 13:30:52 17:30:52 Success IUENGINE Installer Command
> Type: EXE
> > 2004-07-14 13:30:57 17:30:57 Error IUENGINE See iuhist.xml
> for details: Install finished (Error 0x8007F004)
> > 2004-07-14 13:31:00 17:31:00 Success IUENGINE Shutting down
> > 2004-07-14 13:31:00 17:31:00 Success IUCTL Shutting down
> >
> > And here is the contents of kb839643.log:
> >
> > [KB839643.log]
> > 10.203:
> ============================================================================
> ====
> > 10.203: 2004/06/08 17:24:30.831 (local)
> > 10.203: s:\22f90a6edb3d77d241c127\update\update.exe (version 5.4.15.0)
> > 10.203: Failed To Enable SE_RESTORE_PRIVILEGE
> > 10.203: Setup encountered an error: You do not have permission to update
> Windows Server 2003.
> > Please contact your system administrator.
> > 10.219: You do not have permission to update Windows Server 2003.
> > Please contact your system administrator.
> > 10.219: Update.exe extended error code = 0xf004
> > 3.532:
> ============================================================================
> ====
> > 3.532: 2004/06/08 17:28:04.080 (local)
> > 3.532: s:\af64cf79c0326d132ec018250bb9f5f4\update\update.exe (version
> 5.4.15.0)
> > 3.532: Failed To Enable SE_RESTORE_PRIVILEGE
> > 3.547: Setup encountered an error: You do not have permission to update
> Windows Server 2003.
> > Please contact your system administrator.
> > 3.547: You do not have permission to update Windows Server 2003.
> > Please contact your system administrator.
> > 3.547: Update.exe extended error code = 0xf004
> > 5.782:
> ============================================================================
> ====
> > 5.782: 2004/06/11 05:05:19.190 (local)
> > 5.782: c:\478eac413b34e380283fa7540cdfb67f\update\update.exe (version
> 5.4.15.0)
> > 5.797: Service Pack started with following command line: -q /Z -ER
> > 6.203: SOFTWARE\Microsoft\DirectX\Version is Equal To Specified Value
> > 6.203: Condition succeeded for section DX.Version.Prereq in Line 1 of
> PreRequisite
> > 15.797: ---- Old Information In The Registry ------
> > 15.969: Source:C:\DOCUME~1\leep\LOCALS~1\Temp\_iu14D2N.tmp (51.4.0.0)
> > 15.969: Destination:
> > 15.969: ---- New Information In The Registry ------
> > 15.969: Source:C:\DOCUME~1\leep\LOCALS~1\Temp\_iu14D2N.tmp (51.4.0.0)
> > 15.969: Destination:
> > 15.985: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 16.032: DoInstallation: FetchSourceURL for
> c:\478eac413b34e380283fa7540cdfb67f\update\update_RTMGDR.inf failed
> > 16.032: CreateUninstall = 1,Directory = C:\WINNT\$NtUninstallKB839643$
> > 16.063: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> failed: 0xe0000102
> > 16.953: BuildCabinetManifest: update.url absent
> > 16.953: AnalyzePhaseZero used 0 ticks
> > 17.453: AnalyzePhaseOne: used 500 ticks
> > 17.453: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 17.453: AnalyzeComponents: Hotpatching is disabled.
> > 17.453: FindFirstFile c:\winnt\$hf_mig$\*.*
> > 18.313: AnalyzeForBranching used 47 ticks.
> > 18.375: AnalyzePhaseTwo used 62 ticks
> > 18.375: AnalyzePhaseThree used 0 ticks
> > 18.375: AnalyzePhaseFive used 0 ticks
> > 18.375: AnalyzePhaseSix used 0 ticks
> > 18.375: AnalyzeComponents used 1422 ticks
> > 18.375: Downloading 0 files
> > 18.375: bPatchMode = FALSE
> > 18.375: Inventory complete: ReturnStatus=0, 2343 ticks
> > 18.375: Num Ticks for invent : 2343
> > 19.391: Allocation size of drive C: is 4096 bytes, free space =
> 12363575296 bytes
> > 19.594: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> failed: 0xe0000102
> > 20.813: Drive C: free 11790MB req: 9MB w/uninstall 10MB
> > 20.813: Num Ticks for download : 2438
> > 20.813: CabinetBuild complete
> > 20.813: Num Ticks for Cabinet build : 0
> > 20.953: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> failed: 0xe0000102
> > 21.407: Num Ticks for Backup : 594
> > 21.657: Num Ticks for creating uninst inf : 250
> > 21.703: Registering Uninstall Program for -> KB839643, KB839643 , 0x0
> > 21.703: LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll
> failed: 0xe0000102
> > 21.891: Copied file: C:\WINNT\system32\spmsg.dll
> > 21.907: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
> > 21.907: SfcTurnOff: SFC was not turned off; using MakeSfcFileException.
> > 24.422: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\update\update_RTMQFE.inf ->
> c:\winnt\$hf_mig$\KB839643\update\update_RTMQFE.inf.
> > 24.485: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\custom_uninstall.dll ->
> c:\winnt\$hf_mig$\KB839643\custom_uninstall.dll.
> > 24.563: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\spuninst.exe ->
> c:\winnt\$hf_mig$\KB839643\spuninst.exe.
> > 24.610: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\spmsg.dll ->
> c:\winnt\$hf_mig$\KB839643\spmsg.dll.
> > 24.688: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\update\spcustom.dll ->
> c:\winnt\$hf_mig$\KB839643\update\spcustom.dll.
> > 24.735: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\update\KB839643.CAT ->
> c:\winnt\$hf_mig$\KB839643\update\KB839643.CAT.
> > 24.844: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\update\update.exe ->
> c:\winnt\$hf_mig$\KB839643\update\update.exe.
> > 24.860: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\update\update.ver ->
> c:\winnt\$hf_mig$\KB839643\update\update.ver.
> > 24.891: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\update\updatebr.inf ->
> c:\winnt\$hf_mig$\KB839643\update\updatebr.inf.
> > 24.938: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\478eac413b34e380283fa7540cdfb67f\update\eula.txt ->
> c:\winnt\$hf_mig$\KB839643\update\eula.txt.
> > 25.750: Copied file: C:\WINNT\system32\dpwsockx.dll
> > 26.125: Copied file: C:\WINNT\system32\dplayx.dll
> > 26.532: Copied file: C:\WINNT\system32\DllCache\dpwsockx.dll
> > 26.844: Copied file: C:\WINNT\system32\DllCache\dplayx.dll
> > 27.094: Copied file: c:\winnt\$hf_mig$\KB839643\RTMQFE\dplayx.dll
> > 27.813: Copied file: c:\winnt\$hf_mig$\KB839643\RTMQFE\dpwsockx.dll
> > 28.157: Num Ticks for Copying files : 6500
> > 28.203: Num Ticks for Reg update and deleting 0 size files : 46
> > 28.235: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> > 28.250: ---- Old Information In The Registry ------
> > 28.250: Source:C:\DOCUME~1\leep\LOCALS~1\Temp\_iu14D2N.tmp (51.4.0.0)
> > 28.250: Destination:
> > 28.250: ---- New Information In The Registry ------
> > 28.250: Source:C:\DOCUME~1\leep\LOCALS~1\Temp\_iu14D2N.tmp (51.4.0.0)
> > 28.250: Destination:
> > 60.344: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart
> = 0
> >
> >
> > "Lucy [MSFT]" wrote:
> >
> > > We need to take a look at the log files to determine the cause.
> > >
> > > Please post the last 20 lines of the Windows Update.log file.
> > > To view the file:
> > > Copy and paste "%windir%\windows update.log" (w/o the quotes)
> > > into the Internet Explorer address bar and hit Enter.
> > > Scroll down to the current date and look for the error being reported.
> > > Please post the last 20 lines from the Windows Update.log file
> > >
> > > Also post the contents of the c:\Winnt\kb839643.log
> > >
> > >
> > > Thanks,
> > > Lucy [MSFT]
> > >
> > > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> > >
> > >
> > > "Balti" <anonymous@discussions.microsoft.com> wrote in message
> > > news:2d5dc01c469bc$71236650$a301280a@phx.gbl...
> > > > A new server 2003 installation. I installed every critical
> > > > and recommended update, but now running the wizard again
> > > > it found three more:
> > > > Security Update for DirectX 9.0 (KB839643)
> > > > Security Update for Windows Server 2003 (KB840374)
> > > > Update for Windows Media Player 9 Series (KB837272)
> > > >
> > > > When I try to install them (all together or any one
> > > > separately) they download and then fail to install with no
> > > > stated reason.
> > > >
> > > > I am logged on as an administrator with full priviledges.
> > > >
> > > > Any idea appreciated.
> > >
> > >
> > >
>
>
>
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- In reply to: Lucy [MSFT]: "Re: critical updates fail to install / server 2003"
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