Re: Problems with KB839643 Error 8007F004

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From: Lucy [MSFT] (a-leby_at_online.microsoft.com)
Date: 07/08/04 

Date: Thu, 8 Jul 2004 07:46:11 -0700

Hi Rambo,

Try the following.
Verify is that both the Domain and local Admins have rights to the "Manage
auditing and security logs" and "Take Ownership of Files or Other Objects"
privileges.

Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

"Rambo" <anonymous@discussions.microsoft.com> wrote in message
news:2802c01c4646d$9a8aff70$a601280a@phx.gbl...
> OK but the problem behaves the same whether the package is
> downloaded from SUS or WindowsUpdate. I tend to think the
> problem is with windows rather than SUS.
>
> >-----Original Message-----
> >For issues relating SUS please post on the SUS newsgroup:
> >news://msnews.microsoft.com/microsoft.public.softwareupdat
> esvcs
> >
> >
> >--
> >Thanks,
> >Lucy [MSFT]
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >
> >"Rambo" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:2770601c4638f$7cc7f990$a501280a@phx.gbl...
> >> Hi:
> >>
> >> I'm having problems with KB839643. It downloads
> correctly
> >> from our SUS server but on several of our Windows 2000
> Pro
> >> machines after the user installs it and a reboot takes
> >> place Automatic Updates indicates that it has downloaded
> >> and is ready to install again. I have tried the
> following:
> >>
> >> - Run installation as a local administrator
> >> - Delete the update package from the WUTemp folder,
> >> redownload it from windowsupdate.microsoft.com. I get a
> >> message in red saying the downloads could not be
> installed.
> >>
> >> Here is an entry from the Windows Update.log file:
> >> 2004-07-06 10:35:05 17:35:05 Success IUENGINE
> >> Asynchronous Download started
> >> 2004-07-06 10:35:05 17:35:05 Success IUENGINE
> >> Download destination root folder is: C:\WUTemp
> >> 2004-07-06 10:35:08 17:35:08 Success IUENGINE
> >> Downloaded file
> >> http://download.windowsupdate.com/msdownload/update/v3-
> >> 19990518/cabpool/DirectX90-KB839643-x86-
> >> ENU_9f6e9a7b2b8d088fff1b8b04c8159b5.EXE
> >> 2004-07-06 10:35:08 17:35:08 Success IUENGINE
> >> Local path
> C:\WUTemp\com_microsoft.DirectX_839643_W2K_9_0
> >> \DirectX90-KB839643-x86-ENU.EXE
> >> 2004-07-06 10:35:08 17:35:08 Success IUENGINE
> >> See iuhist.xml for details: Download finished
> >> 2004-07-06 10:35:08 17:35:08 Success IUENGINE
> >> Asynchronous Install started
> >> 2004-07-06 10:35:08 17:35:08 Success IUENGINE
> >> Asynchronous Install completed startup
> >> 2004-07-06 10:35:08 17:35:08 Success IUENGINE
> >> Installing SOFTWARE item from publisher com_microsoft
> >> 2004-07-06 10:35:08 17:35:08 Success IUENGINE
> >> Installer Command Type: EXE
> >> 2004-07-06 10:35:11 17:35:11 Error IUENGINE
> >> See iuhist.xml for details: Install finished (Error
> >> 0x8007F004)
> >>
> >> Here is an entry from the KB839643.log file. As you can
> >> see it seems to indicate that it cannot take ownership.
> >> 0.191: 2004/07/06 10:35:11.345 (local)
> >> 0.201: c:\3b6099fd56199acebc039241\update\update.exe
> >> (version 6.1.1.0)
> >> 0.201: Failed To Enable SE_TAKE_OWNERSHIP_PRIVILEGE
> >> 0.221: Setup encountered an error: You do not have
> >> permission to update Windows 2000.
> >> Please contact your system administrator.
> >> 0.221: You do not have permission to update Windows
> 2000.
> >> Please contact your system administrator.
> >> 0.221: Update.exe extended error code = 0xf004
> >>
> >> Any ideas or fixes would be most helpful.
> >
> >
> >.
> >

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