Re: 0x8024502D error code.

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From: Lucy [MSFT] (a-leby_at_online.microsoft.com)
Date: 06/28/04 

Date: Mon, 28 Jun 2004 11:12:00 -0700

Hi Josafa,

In order to provide additional suggestions we need to gather additional
logs. Feel free to send me an email (remove "online" form address) and I
will reply with the necessary data to diagnose the problem. 

-- 
Thanks,
Lucy [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"Josafa" <Josafa@discussions.microsoft.com> wrote in message
news:26D83BA6-DF86-4A27-9FD2-BAD3D5BC9A45@microsoft.com...
> Hi Lucy
>
> Thanks, but the problem is still here. Last lines of WindowsUpdate Log :
>
> 2004-06-24 20:04:05-0300 1304 620 Successfully refreshed Redirector cab.
> 2004-06-24 20:04:05-0300 1304 620 PT: Using server URL
https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
> 2004-06-24 20:04:05-0300 1304 620 Sync of Updates: 0x8024502d
> 2004-06-24 20:04:05-0300 1304 620 OS Version = 5.1.2600.0.0.66304
> 2004-06-24 20:04:05-0300 1304 620 Computer Brand = Compaq
> 2004-06-24 20:04:05-0300 1304 620 Computer Model = PRESARIO 17XL570
470010-944
> 2004-06-24 20:04:05-0300 1304 620 Bios Revision = 4.06
> 2004-06-24 20:04:05-0300 1304 620 Bios Name = !PhoenixBIOS 4.0 Release 6.0
03 - 00
> 2004-06-24 20:04:05-0300 1304 620 Bios Release Date = 2001-02-06T00:00:00
> 2004-06-24 20:04:05-0300 1304 620 Locale ID = 1033
> 2004-06-24 20:04:05-0300 1304 620 ClientVersion: iuengine.dll =
5.4.3790.2150
> 2004-06-24 20:04:05-0300 1304 620 ClientVersion: wuapi.dll = 5.4.3790.2150
> 2004-06-24 20:04:05-0300 1304 620 ClientVersion: wuauclt.exe =
5.4.3790.2150
> 2004-06-24 20:04:05-0300 1304 620 ClientVersion: wuauclt1.exe =
5.4.3790.2150
> 2004-06-24 20:04:05-0300 1304 620 ClientVersion: wuaucpl.cpl =
5.4.3790.2150
> 2004-06-24 20:04:05-0300 1304 620 ClientVersion: wuaueng.dll =
5.4.3790.2150
> 2004-06-24 20:04:05-0300 1304 620 ClientVersion: wuaueng1.dll =
5.4.3790.2150
> 2004-06-24 20:04:05-0300 1304 620 ClientVersion: wuauserv.dll =
5.4.3790.2149
> 2004-06-24 20:04:05-0300 1304 620 ClientVersion: wucltui.dll =
5.4.3790.2150
> 2004-06-24 20:04:05-0300 1304 620 WU client failed Searching for update
with error 0x8024502d
> 2004-06-24 20:04:05-0300 1304 620 WU client calls back to search call
WindowsUpdate with code Call failed and error 0x8024502d
> 2004-06-24 20:04:05-0300 1304 620 WU client completed and deleted call
{F7CF7614-656F-4987-B8E2-70BBD2864C5D}
> 2004-06-24 20:04:05-0300 3552 724 Operation completed due to earlier
error. (hr=8024502D)
> 2004-06-24 20:04:05-0300 3552 724 Unable to complete asynchronous search
successfully. (hr=8024502D)
> 2004-06-24 20:04:10-0300 1304 620 REPORT EVENT:
{6EB70DC5-7836-4150-9301-CB78F50700AF} 19 2004-06-24 20:04:05-0300 1 148 101
{00000000-0000-0000-0000-000000000000} 0 8024502d WindowsUpdate Failure
Software Synchronization Error: Agent failed detecting with reason:
0x8024502d
> 2004-06-24 20:04:10-0300 1304 620 Created new event cache file at
D:\WINDOWS\SoftwareDistribution\EventCache\{5B1DFCE1-85A3-4F87-9777-87832948
A23C}.bin.
> 2004-06-24 20:04:10-0300 1304 620 Created new event cache file at
D:\WINDOWS\SoftwareDistribution\EventCache\{EEF1DC61-FF08-456D-BC68-D5272D40
121D}.bin.
> 2004-06-24 20:04:59-0300 1304 51c Power change event 0xa
>
> Again I appreciate your contribution to solve the problem.
>
>
> "Lucy [MSFT]" wrote:
>
> > Hi Josafa,
> >
> > Let's try the following:
> >
> > Clear proxy cache
> > 1.  Click on Start/Run
> > 2.  Type "cmd"  (w/o quotes)in the open box to get to a DOS prompt
> > 3.  Type "proxycfg -d"  (w/o quotes) at the C prompt and hit enter
> > 4.  Type "net stop wuauserv" (w/o quotes) at the C prompt and hit enter
> > 5.  Type "net start wuauserv" (w/o quotes) at the C prompt and hit enter
> > 6.  Now try the site again.
> >
> > If the problem persists then we need to take a look at the
WindowsUpdate.log
> > file to determine the problem and provide additional suggestions.
> >
> > Please post the last 20 lines of the Windows Update.log file.
> >
> > To view the file:
> >
> > Copy and paste "%windir%\WindowsUpdate.log" (w/o the quotes)
> > into the Internet Explorer address bar and hit Enter.
> > Scroll down to the current date and look for the error being reported.
> > Please post the last 20 lines from the WindowsUpdate.log file
> >
> >
> > -- 
> > Thanks,
> > Lucy [MSFT]
> >
> > This posting is provided "AS IS" with no warranties, and confers no
rights.
> >
> >
> > "Josafa" <Josafa@discussions.microsoft.com> wrote in message
> > news:6DBD7ED3-14AB-4A42-B8CC-8919492977E7@microsoft.com...
> > > Thanks for help, but sorry - it didn't work. Problem continues.
> > >
> > > "Eric Brodish [MSFT]" wrote:
> > >
> > > > Hi,
> > > >
> > > > This error usually happens because there is an invalid character in
the
> > > > proxy override settings.
> > > >
> > > > 1. Open Internet Explorer
> > > > 2.  Select Tools for the top menu bar
> > > > 3.  Select Internet Options for the drop down menu
> > > > 4.  Click on the Connection tab
> > > > 5.  Click on the LAN Settings button
> > > > 6.  Click on the Advance Button
> > > > 7.  Please delete any entry in the Exceptions section.
> > > >
> > > > After this please delete the local proxy cache
> > > >
> > > > Can you go to the command line and run:
> > > >
> > > > 1.  Click on Start/Run
> > > > 2.  Type cmd in the open box to get to a DOS prompt
> > > > 3.  Type proxycfg -d at the C prompt and hit enter
> > > > 4.  Type net stop wuauserv at the C prompt and hit enter
> > > > 5.  Type net start wuauserv at the C prompt and hit enter
> > > > 6.  Now try to see if the problem repros
> > > >
> > > > Thank you
> > > >
> > > > Eric [MSFT]
> > > >
> > > > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > > > "Josafa" <Josafa@discussions.microsoft.com> wrote in message
> > > > news:56A31E17-86AE-47D3-97EF-E525E1839F19@microsoft.com...
> > > > > Stephens is not alone: I too experience exactly the same story!
> > > > >
> > > > > Is anyone able to help us? I would appreciate.
> > > > >
> > > > >
> > > > > "William T. Stephens" wrote:
> > > > >
> > > > > > I keep getting 0x8024502D error code, and can't do Windows
updates.
> > > > I've reset the register value to 0 as the troubleshooting guide told
me
> > to,
> > > > with no help.  Anyone know how to fix this trouble???
> > > > > > -- 
> > > > > > http://folding.stanford.edu
> > > >
> > > >
> > > >
> >
> >
> >
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