Re: Hey MS what about issues with KB840374?

From: Rick (Rick_at_SomewhereInSeattle.com)
Date: 06/18/04 

Date: Fri, 18 Jun 2004 11:08:14 -0700

Does anyone have this figured out yet? I've been playing with policies and
permissions and renaming and deleting things and trying various methods of
installing patches...

I've been doing this for years and have never had to do any of this kind of
stuff to simply install a patch. I'm not amused.

Rick in Seattle.

"Andrew" <someone@somewhere.com> wrote in message
news:OHPCQCwUEHA.2544@TK2MSFTNGP10.phx.gbl...
> The machine I am on doesn't have access to a mail server, so here it is. I
> am surprised that MS has not been able to recreate this in a lab, as I see
> it on many machines.
>
> I hope this helps,
>
> Andrew
>
> KB840374.log:
> 0.100:
>
============================================================================
> ====
> 0.100: 2004/05/25 08:20:58.031 (local)
> 0.100: d:\4ca057e1413fdd74a1b4ae9a08\sp2\update\update.exe (version
> 5.4.15.0)
> 0.100: Failed To Enable SE_SECURITY_PRIVILEGE
> 0.100: Setup encountered an error: You do not have permission to update
> Windows XP.
> Please contact your system administrator.
> 0.100: You do not have permission to update Windows XP.
> Please contact your system administrator.
> 2.403: Message displayed to the user: You do not have permission to update
> Windows XP.
> Please contact your system administrator.
> 2.403: User Input: OK
> 2.403: Update.exe extended error code = 0xf004
> 2.403: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>
> WindowsUPdate.log:
> C:\Program Files\WindowsUpdate\V4
> 2004-06-07 11:23:34 16:23:34 Success IUCTL Current
> iuengine.dll version: 5.4.3790.21
> 2004-06-07 11:23:34 16:23:34 Success IUCTL Current iuctl.dll
> version: 5.4.3790.20
> 2004-06-07 11:23:34 16:23:34 Success IUENGINE Starting
> 2004-06-07 11:23:35 16:23:35 Success IUENGINE Determining
machine
> configuration
> 2004-06-07 11:23:35 16:23:35 Success IUENGINE Determining
machine
> configuration
> 2004-06-07 11:23:39 16:23:39 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-07 11:23:40 16:23:40 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-07 11:23:40 16:23:40 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-07 11:23:43 16:23:43 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-07 11:23:46 16:23:46 Success IUENGINE Determining
machine
> configuration
> 2004-06-07 11:23:46 16:23:46 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
> 2004-06-07 12:32:44 17:32:44 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-07 12:32:45 17:32:45 Success IUENGINE Asynchronous
> Download started
> 2004-06-07 12:32:45 17:32:45 Success IUENGINE Download
> destination root folder is: D:\WUTemp
> 2004-06-07 12:32:50 17:32:50 Success IUENGINE Downloaded file
>
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-KB840374-x86-ENU_26d1a97f5266edb9af508be2cb8242d.EXE
> 2004-06-07 12:32:50 17:32:50 Success IUENGINE Local path
>
D:\WUTemp\com_microsoft.840374_XPSP2_WinSE_92384\WindowsXP-KB840374-x86-ENU.
> EXE
> 2004-06-07 12:32:50 17:32:50 Success IUENGINE See iuhist.xml
for
> details: Download finished
> 2004-06-07 12:32:50 17:32:50 Success IUENGINE Asynchronous
> Install started
> 2004-06-07 12:32:50 17:32:50 Success IUENGINE Asynchronous
> Install completed startup
> 2004-06-07 12:32:53 17:32:53 Success IUENGINE Installing
SOFTWARE
> item from publisher com_microsoft
> 2004-06-07 12:32:53 17:32:53 Success IUENGINE Installer Command
> Type: EXE
> 2004-06-07 12:32:58 17:32:58 Error IUENGINE See iuhist.xml
for
> details: Install finished (Error 0x8007F004)
> 2004-06-07 12:35:08 17:35:08 Success IUENGINE Shutting down
> 2004-06-07 13:45:14 18:45:14 Success IUCTL Shutting down
> 2004-06-07 20:33:07 01:33:07 Success IUCTL Starting
> 2004-06-07 20:33:07 01:33:07 Success IUCTL Downloaded
> iuident.cab from http://www.windowsupdate.com/v4/ to C:\Program
> Files\WindowsUpdate\V4
> 2004-06-07 20:33:07 01:33:07 Success IUCTL Checking to see
if
> new version of Windows Update software available
> 2004-06-07 20:33:07 01:33:07 Success IUENGINE Starting
> 2004-06-07 20:33:07 01:33:07 Success IUENGINE Determining
machine
> configuration
> 2004-06-07 20:33:08 01:33:08 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-07 20:33:08 01:33:08 Success IUENGINE Determining
machine
> configuration
> 2004-06-07 20:33:09 01:33:09 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-07 20:33:09 01:33:09 Success IUENGINE Determining
machine
> configuration
> 2004-06-07 20:33:11 01:33:11 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-07 20:33:11 01:33:11 Success IUENGINE Determining
machine
> configuration
> 2004-06-07 20:33:12 01:33:12 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-07 20:33:12 01:33:12 Success IUENGINE Determining
machine
> configuration
> 2004-06-07 20:33:12 01:33:12 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdatedrivers/getmanifest.asp
> 2004-06-07 20:33:12 01:33:12 Success IUENGINE Shutting down
> 2004-06-07 20:33:12 01:33:12 Success IUCTL Shutting down
> 2004-06-08 17:38:19 22:38:19 Success IUCTL Starting
> 2004-06-08 17:38:19 22:38:19 Success IUCTL Downloaded
> iuident.cab from http://www.windowsupdate.com/v4/ to C:\Program
> Files\WindowsUpdate\V4
> 2004-06-08 17:38:19 22:38:19 Success IUCTL Checking to see
if
> new version of Windows Update software available
> 2004-06-08 17:38:19 22:38:19 Success IUENGINE Starting
> 2004-06-08 17:38:19 22:38:19 Success IUENGINE Determining
machine
> configuration
> 2004-06-08 17:38:20 22:38:20 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-08 17:38:20 22:38:20 Success IUENGINE Determining
machine
> configuration
> 2004-06-08 17:38:21 22:38:21 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-08 17:38:21 22:38:21 Success IUENGINE Determining
machine
> configuration
> 2004-06-08 17:38:22 22:38:22 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-08 17:38:25 22:38:25 Success IUENGINE Determining
machine
> configuration
> 2004-06-08 17:38:26 22:38:26 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-08 17:38:26 22:38:26 Success IUENGINE Determining
machine
> configuration
> 2004-06-08 17:38:26 22:38:26 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdatedrivers/getmanifest.asp
> 2004-06-08 17:38:26 22:38:26 Success IUENGINE Shutting down
> 2004-06-08 17:38:26 22:38:26 Success IUCTL Shutting down
> 2004-06-14 08:04:01 13:04:01 Success IUCTL Starting
> 2004-06-14 08:04:01 13:04:01 Success IUENGINE Starting
> 2004-06-14 08:04:01 13:04:01 Success IUCTL Starting
> 2004-06-14 08:04:01 13:04:01 Success IUENGINE Starting
> 2004-06-14 08:04:05 13:04:05 Success IUENGINE Shutting down
> 2004-06-14 08:04:05 13:04:05 Success IUCTL Shutting down
> 2004-06-14 08:04:05 13:04:05 Success IUENGINE Install started
> 2004-06-14 08:04:10 13:04:10 Success IUENGINE Installing
SOFTWARE
> item from publisher com_microsoft
> 2004-06-14 08:04:10 13:04:10 Success IUENGINE Installer Command
> Type: EXE
> 2004-06-14 08:04:13 13:04:13 Error IUENGINE See iuhist.xml
for
> details: Install finished (Error 0x8007F004)
> 2004-06-14 08:04:14 13:04:14 Success IUENGINE Shutting down
> 2004-06-14 08:04:14 13:04:14 Success IUCTL Shutting down
> 2004-06-15 02:05:26 07:05:26 Success IUCTL Starting
> 2004-06-15 02:05:26 07:05:26 Success IUCTL Downloaded
> iuident.cab from http://www.windowsupdate.com/v4/ to C:\Program
> Files\WindowsUpdate\V4
> 2004-06-15 02:05:26 07:05:26 Success IUCTL Checking to see
if
> new version of Windows Update software available
> 2004-06-15 02:05:26 07:05:26 Success IUENGINE Starting
> 2004-06-15 02:05:27 07:05:27 Success IUENGINE Determining
machine
> configuration
> 2004-06-15 02:05:28 07:05:28 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-15 02:05:28 07:05:28 Success IUENGINE Determining
machine
> configuration
> 2004-06-15 02:05:28 07:05:28 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-15 02:05:28 07:05:28 Success IUENGINE Determining
machine
> configuration
> 2004-06-15 02:05:30 07:05:30 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-15 02:05:34 07:05:34 Success IUENGINE Determining
machine
> configuration
> 2004-06-15 02:05:34 07:05:34 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
> 2004-06-15 02:05:34 07:05:34 Success IUENGINE Determining
machine
> configuration
> 2004-06-15 02:05:35 07:05:35 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.com/autoupdatedrivers/getmanifest.asp
> 2004-06-15 02:05:35 07:05:35 Success IUENGINE Shutting down
> 2004-06-15 02:05:35 07:05:35 Success IUCTL Shutting down
> 2004-06-15 09:43:05 14:43:05 Success IUCTL Starting
> 2004-06-15 09:43:06 14:43:06 Success IUCTL Downloaded
> iuident.cab from http://www.windowsupdate.com/v4/ to C:\Program
> Files\WindowsUpdate\V4
> 2004-06-15 09:43:06 14:43:06 Success IUCTL Current
> iuengine.dll version: 5.4.3790.21
> 2004-06-15 09:43:06 14:43:06 Success IUCTL Current iuctl.dll
> version: 5.4.3790.20
> 2004-06-15 09:43:06 14:43:06 Success IUENGINE Starting
> 2004-06-15 09:43:06 14:43:06 Success IUENGINE Determining
machine
> configuration
> 2004-06-15 09:43:07 14:43:07 Success IUENGINE Determining
machine
> configuration
> 2004-06-15 09:43:09 14:43:09 Success IUENGINE Shutting down
> 2004-06-15 09:51:57 14:51:57 Success IUCTL Starting
> 2004-06-15 09:51:57 14:51:57 Success IUENGINE Starting
> 2004-06-15 09:51:57 14:51:57 Success IUCTL Starting
> 2004-06-15 09:51:57 14:51:57 Success IUENGINE Starting
> 2004-06-15 09:51:58 14:51:58 Success IUENGINE Shutting down
> 2004-06-15 09:51:58 14:51:58 Success IUCTL Shutting down
> 2004-06-15 09:51:59 14:51:59 Success IUENGINE Install started
> 2004-06-15 09:52:05 14:52:05 Success IUENGINE Installing
SOFTWARE
> item from publisher com_microsoft
> 2004-06-15 09:52:05 14:52:05 Success IUENGINE Installer Command
> Type: EXE
> 2004-06-15 09:52:10 14:52:10 Error IUENGINE See iuhist.xml
for
> details: Install finished (Error 0x8007F004)
> 2004-06-15 09:52:12 14:52:12 Success IUENGINE Shutting down
> 2004-06-15 09:52:12 14:52:12 Success IUCTL Shutting down
> 2004-06-15 09:59:43 14:59:43 Success IUCTL Shutting down
>
> IUHist.XML:
> - <itemStatus xmlns="" timestamp="2004-06-07T12:32:57">
> - <identity
>
itemID="winxp.windowsxp.ver_platform_win32_nt.5.1.x86.en.ver_nt_workstation.
> .2600.1.0.com_microsoft.840374_xpsp2_winse_92384."
> name="840374_XPSP2_WinSE_92384">
> <publisherName>com_microsoft</publisherName>
> <language>en</language>
> </identity>
> - <description hidden="0">
> - <descriptionText>
> <title>Security Update for Windows XP (KB840374)</title>
> <eula href="/msdownload/update/v3/static/eula/en/eula.htm" />
> <details href="http://go.microsoft.com/fwlink/?LinkId=27673" />
> </descriptionText>
> </description>
> - <platform name="ver_platform_win32_nt">
> <processorArchitecture>x86</processorArchitecture>
> <version major="5" minor="1" build="2600" servicePackMajor="1"
> servicePackMinor="0" />
> </platform>
> <downloadStatus value="COMPLETE" />
>
>
<downloadPath>D:\WUTemp\com_microsoft.840374_XPSP2_WinSE_92384</downloadPath
> >
> <client>IU_Site</client>
> <installStatus value="FAILED" needsReboot="0" errorCode="-2146963452" />
> </itemStatus>
>
> "Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in message
> news:uFnnwSyTEHA.2416@TK2MSFTNGP12.phx.gbl...
> > Hi Andrew,
> >
> > In regards to KB840374 permissions issue I need to get additional info.
> > Could you please send me the KB840374.log and Windows Update.log file to
> me?
> > Please remove "online" from email.
> >
> >
> > Thanks,
> > Lucy [MSFT]
> >
> > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >
> >
> > "Andrew" <someone@somewhere.com> wrote in message
> > news:%23qBcfWiTEHA.3140@tk2msftngp13.phx.gbl...
> > > The previous thread died without an answer from MS. This patch fails
if
> > the
> > > user is not a domain admin. "Lucy" from MS said to check to see if the
> > local
> > > admins had the right "Manage auditing and security log"which only
domain
> > > admins have by default. I am not giving my users or local admins this
> > right.
> > >
> > > Will this patch be recut to fix this!? Or do you suggest domain admins
> log
> > > onto every workstation to install it?
> > >
> > > anyone know if microsoft will fix this?? It seems crazy to give local
> > admins
> > > rights that will override domain admins.
> > >
> > > MS what gives???
> > >
> > >
> > > Re: any help installing KB840374 yet?
> > >
> > > "Andrew" <someone@somewhere.com> wrote in message
> > > news:%23iHW8LMREHA.620@TK2MSFTNGP10.phx.gbl...
> > > > A domain admin was able to install this patch where a local admin
> can't.
> > > >
> > > > Any update on when MS will be recutting this patch?
> > > >
> > > > "Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in message
> > > > news:e33%23scnQEHA.3452@TK2MSFTNGP10.phx.gbl...
> > > > > Hi Andrew,
> > > > >
> > > > > Thanks for posting. I'm currently investigating this issue with
> the
> > > > > update.
> > > > >
> > > > >
> > > > > --
> > > > > Thanks,
> > > > > Lucy [MSFT]
> > > > >
> > > > > This posting is provided "AS IS" with no warranties, and confers
no
> > > > rights.
> > > > >
> > > > >
> > > > > "Andrew" <someone@somewhere.com> wrote in message
> > > > > news:%23lW9N1lQEHA.1348@TK2MSFTNGP12.phx.gbl...
> > > > > > OK, I just checked the setting for "Manage auditing and security
> > log"
> > > > and
> > > > > > only the domain admins have this right (similar to adding
> > workstations
> > > > to
> > > > > a
> > > > > > domain). This seems to be the default config for a domain
policy.
> > > > > >
> > > > > > So, as all other updates install without needing this explicit
> user
> > > > right,
> > > > > > is MS going to fix what appears to be a bug in theis patch?
> > > > > >
> > > > > > Otherwise, the Domain admin has to install this patch for all
> users
> > OR
> > > a
> > > > > new
> > > > > > Domain Security policy needs to be pushed out. But they
shouldn't
> > have
> > > > > this
> > > > > > right on a domain.
> > > > > >
> > > > > > I am astounded this made it through QA.
> > > > > >
> > > > > > "Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in message
> > > > > > news:u5cu%23ncPEHA.680@TK2MSFTNGP11.phx.gbl...
> > > > > > > I really recommend contacting your System Administrator. A
> couple
> > > > > > > suggestions:
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > 1) Check that rights for the "Manage auditing and security
log"
> > > policy
> > > > > > > verify the "Administrators" built in local group is listed.
> > > > > > >
> > > > > > > 2) Ensure that only the local Administrators group has the
Take
> > > > > ownership
> > > > > > of
> > > > > > > files or other objects user right.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > If error persists you can:
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > 1) Consult with your System Administrator
> > > > > > >
> > > > > > > 2) Post on operating system related newsgroups
> > > > > > >
> > > > > > > Here's the link to all newsgroups:
> > > > > > >
> > > > > > >
> http://communities.microsoft.com/newsgroups/default.asp?icp=mscom
> > > > > > >
> > > > > > > 3) Contact support to review the Domain Policies
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Thanks,
> > > > > > > Lucy [MSFT]
> > > > > > >
> > > > > > > This posting is provided "AS IS" with no warranties, and
confers
> > no
> > > > > > rights.
> > > > > > >
> > > > > > >
> > > > > > > "Andrew" <someone@somewhere.com> wrote in message
> > > > > > > news:ewM1%23vaPEHA.2452@TK2MSFTNGP11.phx.gbl...
> > > > > > > > I am part of a domain, but I have no problems with any other
> > > > updates.
> > > > > I
> > > > > > > have
> > > > > > > > local admin rights on the machine.
> > > > > > > >
> > > > > > > > What specific domain policy would cause this patch to fail?
> > > > > > > >
> > > > > > > > "Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in message
> > > > > > > > news:%23dqZO9OPEHA.680@TK2MSFTNGP11.phx.gbl...
> > > > > > > > > Are you part of a Domain? Is this the only machine having
> > > > problems
> > > > > > > > > installing the update? This error is typically caused due
to
> > > > > > > insufficient
> > > > > > > > > permissions due to a domain policy.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > --
> > > > > > > > > Thanks,
> > > > > > > > > Lucy [MSFT]
> > > > > > > > >
> > > > > > > > > This posting is provided "AS IS" with no warranties, and
> > confers
> > > > no
> > > > > > > > rights.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > "Andrew" <someone@somewhere.com> wrote in message
> > > > > > > > > news:%23M2qrlOPEHA.2976@TK2MSFTNGP10.phx.gbl...
> > > > > > > > > > I am having the same problem with this hot fix, it
> downloads
> > > but
> > > > > > won't
> > > > > > > > > > install via automatic updates or going through windows
> > > updates.
> > > > > > > > > >
> > > > > > > > > > Same error:
> > > > > > > > > >
> > > > > > > > > > 2004/05/17 07:18:30.786 (local)
> > > > > > > > > > 0.130: d:\e23585cf739aebe26e5804\sp2\update\update.exe
> > > (version
> > > > > > > > 5.4.15.0)
> > > > > > > > > > 0.130: Failed To Enable SE_SECURITY_PRIVILEGE
> > > > > > > > > > 0.130: Setup encountered an error: You do not have
> > > permission
> > > > to
> > > > > > > > update
> > > > > > > > > > Windows XP.
> > > > > > > > > > Please contact your system administrator.
> > > > > > > > > > 0.130: You do not have permission to update Windows XP.
> > > > > > > > > > Please contact your system administrator.
> > > > > > > > > > 0.130: Update.exe extended error code = 0xf004
> > > > > > > > > >
> > > > > > > > > > I am administrator of my machine, but not domain admin.
> > > Doesn't
> > > > MS
> > > > > > > have
> > > > > > > > a
> > > > > > > > > > way to manually set whatever security privilege is
needed?
> > > > > > > > > >
> > > > > > > > > > Andrew
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> > >
> >
> >
>
>

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