Re: Getting in

From: Lucy [MSFT] (a-leby_at_online.microsoft.com)
Date: 06/16/04 

Date: Wed, 16 Jun 2004 08:57:37 -0700

Hi Greg,

First let's try the steps outlined in the following KB article:

"Software update incomplete" error message when you visit the Windows Update
Web site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

Let me know the results. 

-- 
Thanks,
Lucy [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"getting in 1" <getting in 1@discussions.microsoft.com> wrote in message
news:F79992C4-223D-4EE0-AA44-9142C14B0D14@microsoft.com...
> Thanks for getting back to me so soon. I am using Windows 98. As I stated
before when clicking the Windows Update Icon it tires to check my system. I
then get the "Software Update Incomplete" screen. There is no particular
error number. I click on Tools>Internet Options>Content>Certificate. Since I
do not have a good understanding of this area I did not change anything.
> I clicked on Tools>Internet Options>Security Tab>Default level moved the
slider to medium setting>apply
> I clicked on Tools>Internet OptionsSecurity Tab>Custom level checked to
see all ActiveX items were enabled.
> Restarted computer. Same problem. System won't update.
> Clicked on Other Options>Getting Help & Support>Windows Update Trouble
Shooter. I did not see my specific error or code.
> So I must be missing a file or something to get the "Software Update
Incomplete" . All help is appreciated. I would also like to know about those
trust certificates. I will try anything to get back using the updates. Greg
>
> "Lucy [MSFT]" wrote:
>
> > HI Greg,
> >
> > What error message are you seeing on Windows update?  What operating
system?
> >
> > Please post more information.
> >
> > -- 
> > Thanks,
> > Lucy [MSFT]
> >
> > This posting is provided "AS IS" with no warranties, and confers no
rights.
> >
> >
> > "greg" <greg@discussions.microsoft.com> wrote in message
> > news:35235684-29A5-42F4-A8CC-6124FE6D3333@microsoft.com...
> > > I am not able to get any update. I have tried to find the problem
based on
> > the 3 areas mentioned. I have checked my security tab, activX files.
When I
> > tried goign to REGSVR32 file it does not recognize it. What must I do?
> > >
> >
> >
> >

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