Re: Hey MS what about issues with KB840374?

From: Andrew (someone_at_somewhere.com)
Date: 06/15/04 

Date: Tue, 15 Jun 2004 12:43:35 -0500

The machine I am on doesn't have access to a mail server, so here it is. I
am surprised that MS has not been able to recreate this in a lab, as I see
it on many machines.

I hope this helps,

Andrew

KB840374.log:
0.100:
============================================================================
====
0.100: 2004/05/25 08:20:58.031 (local)
0.100: d:\4ca057e1413fdd74a1b4ae9a08\sp2\update\update.exe (version
5.4.15.0)
0.100: Failed To Enable SE_SECURITY_PRIVILEGE
0.100: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
0.100: You do not have permission to update Windows XP.
Please contact your system administrator.
2.403: Message displayed to the user: You do not have permission to update
Windows XP.
Please contact your system administrator.
2.403: User Input: OK
2.403: Update.exe extended error code = 0xf004
2.403: Update.exe return code was masked to 0x643 for MSI custom action
compliance.

WindowsUPdate.log:
C:\Program Files\WindowsUpdate\V4
2004-06-07 11:23:34 16:23:34 Success IUCTL Current
iuengine.dll version: 5.4.3790.21
2004-06-07 11:23:34 16:23:34 Success IUCTL Current iuctl.dll
version: 5.4.3790.20
2004-06-07 11:23:34 16:23:34 Success IUENGINE Starting
2004-06-07 11:23:35 16:23:35 Success IUENGINE Determining machine
configuration
2004-06-07 11:23:35 16:23:35 Success IUENGINE Determining machine
configuration
2004-06-07 11:23:39 16:23:39 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-07 11:23:40 16:23:40 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-07 11:23:40 16:23:40 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-07 11:23:43 16:23:43 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-07 11:23:46 16:23:46 Success IUENGINE Determining machine
configuration
2004-06-07 11:23:46 16:23:46 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2004-06-07 12:32:44 17:32:44 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-07 12:32:45 17:32:45 Success IUENGINE Asynchronous
Download started
2004-06-07 12:32:45 17:32:45 Success IUENGINE Download
destination root folder is: D:\WUTemp
2004-06-07 12:32:50 17:32:50 Success IUENGINE Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-KB840374-x86-ENU_26d1a97f5266edb9af508be2cb8242d.EXE
2004-06-07 12:32:50 17:32:50 Success IUENGINE Local path
D:\WUTemp\com_microsoft.840374_XPSP2_WinSE_92384\WindowsXP-KB840374-x86-ENU.
EXE
2004-06-07 12:32:50 17:32:50 Success IUENGINE See iuhist.xml for
details: Download finished
2004-06-07 12:32:50 17:32:50 Success IUENGINE Asynchronous
Install started
2004-06-07 12:32:50 17:32:50 Success IUENGINE Asynchronous
Install completed startup
2004-06-07 12:32:53 17:32:53 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2004-06-07 12:32:53 17:32:53 Success IUENGINE Installer Command
Type: EXE
2004-06-07 12:32:58 17:32:58 Error IUENGINE See iuhist.xml for
details: Install finished (Error 0x8007F004)
2004-06-07 12:35:08 17:35:08 Success IUENGINE Shutting down
2004-06-07 13:45:14 18:45:14 Success IUCTL Shutting down
2004-06-07 20:33:07 01:33:07 Success IUCTL Starting
2004-06-07 20:33:07 01:33:07 Success IUCTL Downloaded
iuident.cab from http://www.windowsupdate.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2004-06-07 20:33:07 01:33:07 Success IUCTL Checking to see if
new version of Windows Update software available
2004-06-07 20:33:07 01:33:07 Success IUENGINE Starting
2004-06-07 20:33:07 01:33:07 Success IUENGINE Determining machine
configuration
2004-06-07 20:33:08 01:33:08 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-07 20:33:08 01:33:08 Success IUENGINE Determining machine
configuration
2004-06-07 20:33:09 01:33:09 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-07 20:33:09 01:33:09 Success IUENGINE Determining machine
configuration
2004-06-07 20:33:11 01:33:11 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-07 20:33:11 01:33:11 Success IUENGINE Determining machine
configuration
2004-06-07 20:33:12 01:33:12 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-07 20:33:12 01:33:12 Success IUENGINE Determining machine
configuration
2004-06-07 20:33:12 01:33:12 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdatedrivers/getmanifest.asp
2004-06-07 20:33:12 01:33:12 Success IUENGINE Shutting down
2004-06-07 20:33:12 01:33:12 Success IUCTL Shutting down
2004-06-08 17:38:19 22:38:19 Success IUCTL Starting
2004-06-08 17:38:19 22:38:19 Success IUCTL Downloaded
iuident.cab from http://www.windowsupdate.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2004-06-08 17:38:19 22:38:19 Success IUCTL Checking to see if
new version of Windows Update software available
2004-06-08 17:38:19 22:38:19 Success IUENGINE Starting
2004-06-08 17:38:19 22:38:19 Success IUENGINE Determining machine
 configuration
2004-06-08 17:38:20 22:38:20 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-08 17:38:20 22:38:20 Success IUENGINE Determining machine
configuration
2004-06-08 17:38:21 22:38:21 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-08 17:38:21 22:38:21 Success IUENGINE Determining machine
configuration
2004-06-08 17:38:22 22:38:22 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-08 17:38:25 22:38:25 Success IUENGINE Determining machine
configuration
2004-06-08 17:38:26 22:38:26 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-08 17:38:26 22:38:26 Success IUENGINE Determining machine
configuration
2004-06-08 17:38:26 22:38:26 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdatedrivers/getmanifest.asp
2004-06-08 17:38:26 22:38:26 Success IUENGINE Shutting down
2004-06-08 17:38:26 22:38:26 Success IUCTL Shutting down
2004-06-14 08:04:01 13:04:01 Success IUCTL Starting
2004-06-14 08:04:01 13:04:01 Success IUENGINE Starting
2004-06-14 08:04:01 13:04:01 Success IUCTL Starting
2004-06-14 08:04:01 13:04:01 Success IUENGINE Starting
2004-06-14 08:04:05 13:04:05 Success IUENGINE Shutting down
2004-06-14 08:04:05 13:04:05 Success IUCTL Shutting down
2004-06-14 08:04:05 13:04:05 Success IUENGINE Install started
2004-06-14 08:04:10 13:04:10 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2004-06-14 08:04:10 13:04:10 Success IUENGINE Installer Command
Type: EXE
2004-06-14 08:04:13 13:04:13 Error IUENGINE See iuhist.xml for
details: Install finished (Error 0x8007F004)
2004-06-14 08:04:14 13:04:14 Success IUENGINE Shutting down
2004-06-14 08:04:14 13:04:14 Success IUCTL Shutting down
2004-06-15 02:05:26 07:05:26 Success IUCTL Starting
2004-06-15 02:05:26 07:05:26 Success IUCTL Downloaded
iuident.cab from http://www.windowsupdate.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2004-06-15 02:05:26 07:05:26 Success IUCTL Checking to see if
new version of Windows Update software available
2004-06-15 02:05:26 07:05:26 Success IUENGINE Starting
2004-06-15 02:05:27 07:05:27 Success IUENGINE Determining machine
configuration
2004-06-15 02:05:28 07:05:28 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-15 02:05:28 07:05:28 Success IUENGINE Determining machine
configuration
2004-06-15 02:05:28 07:05:28 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-15 02:05:28 07:05:28 Success IUENGINE Determining machine
configuration
2004-06-15 02:05:30 07:05:30 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-15 02:05:34 07:05:34 Success IUENGINE Determining machine
configuration
2004-06-15 02:05:34 07:05:34 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanifest.asp
2004-06-15 02:05:34 07:05:34 Success IUENGINE Determining machine
configuration
2004-06-15 02:05:35 07:05:35 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/autoupdatedrivers/getmanifest.asp
2004-06-15 02:05:35 07:05:35 Success IUENGINE Shutting down
2004-06-15 02:05:35 07:05:35 Success IUCTL Shutting down
2004-06-15 09:43:05 14:43:05 Success IUCTL Starting
2004-06-15 09:43:06 14:43:06 Success IUCTL Downloaded
iuident.cab from http://www.windowsupdate.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2004-06-15 09:43:06 14:43:06 Success IUCTL Current
iuengine.dll version: 5.4.3790.21
2004-06-15 09:43:06 14:43:06 Success IUCTL Current iuctl.dll
version: 5.4.3790.20
2004-06-15 09:43:06 14:43:06 Success IUENGINE Starting
2004-06-15 09:43:06 14:43:06 Success IUENGINE Determining machine
configuration
2004-06-15 09:43:07 14:43:07 Success IUENGINE Determining machine
configuration
2004-06-15 09:43:09 14:43:09 Success IUENGINE Shutting down
2004-06-15 09:51:57 14:51:57 Success IUCTL Starting
2004-06-15 09:51:57 14:51:57 Success IUENGINE Starting
2004-06-15 09:51:57 14:51:57 Success IUCTL Starting
2004-06-15 09:51:57 14:51:57 Success IUENGINE Starting
2004-06-15 09:51:58 14:51:58 Success IUENGINE Shutting down
2004-06-15 09:51:58 14:51:58 Success IUCTL Shutting down
2004-06-15 09:51:59 14:51:59 Success IUENGINE Install started
2004-06-15 09:52:05 14:52:05 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2004-06-15 09:52:05 14:52:05 Success IUENGINE Installer Command
Type: EXE
2004-06-15 09:52:10 14:52:10 Error IUENGINE See iuhist.xml for
details: Install finished (Error 0x8007F004)
2004-06-15 09:52:12 14:52:12 Success IUENGINE Shutting down
2004-06-15 09:52:12 14:52:12 Success IUCTL Shutting down
2004-06-15 09:59:43 14:59:43 Success IUCTL Shutting down

IUHist.XML:
- <itemStatus xmlns="" timestamp="2004-06-07T12:32:57">
- <identity
itemID="winxp.windowsxp.ver_platform_win32_nt.5.1.x86.en.ver_nt_workstation.
.2600.1.0.com_microsoft.840374_xpsp2_winse_92384."
name="840374_XPSP2_WinSE_92384">
  <publisherName>com_microsoft</publisherName>
  <language>en</language>
  </identity>
- <description hidden="0">
- <descriptionText>
  <title>Security Update for Windows XP (KB840374)</title>
  <eula href="/msdownload/update/v3/static/eula/en/eula.htm" />
  <details href="http://go.microsoft.com/fwlink/?LinkId=27673" />
  </descriptionText>
  </description>
- <platform name="ver_platform_win32_nt">
  <processorArchitecture>x86</processorArchitecture>
  <version major="5" minor="1" build="2600" servicePackMajor="1"
servicePackMinor="0" />
  </platform>
  <downloadStatus value="COMPLETE" />

<downloadPath>D:\WUTemp\com_microsoft.840374_XPSP2_WinSE_92384</downloadPath
>
  <client>IU_Site</client>
  <installStatus value="FAILED" needsReboot="0" errorCode="-2146963452" />
  </itemStatus>

"Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in message
news:uFnnwSyTEHA.2416@TK2MSFTNGP12.phx.gbl...
> Hi Andrew,
>
> In regards to KB840374 permissions issue I need to get additional info.
> Could you please send me the KB840374.log and Windows Update.log file to
me?
> Please remove "online" from email.
>
>
> Thanks,
> Lucy [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
>
> "Andrew" <someone@somewhere.com> wrote in message
> news:%23qBcfWiTEHA.3140@tk2msftngp13.phx.gbl...
> > The previous thread died without an answer from MS. This patch fails if
> the
> > user is not a domain admin. "Lucy" from MS said to check to see if the
> local
> > admins had the right "Manage auditing and security log"which only domain
> > admins have by default. I am not giving my users or local admins this
> right.
> >
> > Will this patch be recut to fix this!? Or do you suggest domain admins
log
> > onto every workstation to install it?
> >
> > anyone know if microsoft will fix this?? It seems crazy to give local
> admins
> > rights that will override domain admins.
> >
> > MS what gives???
> >
> >
> > Re: any help installing KB840374 yet?
> >
> > "Andrew" <someone@somewhere.com> wrote in message
> > news:%23iHW8LMREHA.620@TK2MSFTNGP10.phx.gbl...
> > > A domain admin was able to install this patch where a local admin
can't.
> > >
> > > Any update on when MS will be recutting this patch?
> > >
> > > "Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in message
> > > news:e33%23scnQEHA.3452@TK2MSFTNGP10.phx.gbl...
> > > > Hi Andrew,
> > > >
> > > > Thanks for posting. I'm currently investigating this issue with
the
> > > > update.
> > > >
> > > >
> > > > --
> > > > Thanks,
> > > > Lucy [MSFT]
> > > >
> > > > This posting is provided "AS IS" with no warranties, and confers no
> > > rights.
> > > >
> > > >
> > > > "Andrew" <someone@somewhere.com> wrote in message
> > > > news:%23lW9N1lQEHA.1348@TK2MSFTNGP12.phx.gbl...
> > > > > OK, I just checked the setting for "Manage auditing and security
> log"
> > > and
> > > > > only the domain admins have this right (similar to adding
> workstations
> > > to
> > > > a
> > > > > domain). This seems to be the default config for a domain policy.
> > > > >
> > > > > So, as all other updates install without needing this explicit
user
> > > right,
> > > > > is MS going to fix what appears to be a bug in theis patch?
> > > > >
> > > > > Otherwise, the Domain admin has to install this patch for all
users
> OR
> > a
> > > > new
> > > > > Domain Security policy needs to be pushed out. But they shouldn't
> have
> > > > this
> > > > > right on a domain.
> > > > >
> > > > > I am astounded this made it through QA.
> > > > >
> > > > > "Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in message
> > > > > news:u5cu%23ncPEHA.680@TK2MSFTNGP11.phx.gbl...
> > > > > > I really recommend contacting your System Administrator. A
couple
> > > > > > suggestions:
> > > > > >
> > > > > >
> > > > > >
> > > > > > 1) Check that rights for the "Manage auditing and security log"
> > policy
> > > > > > verify the "Administrators" built in local group is listed.
> > > > > >
> > > > > > 2) Ensure that only the local Administrators group has the Take
> > > > ownership
> > > > > of
> > > > > > files or other objects user right.
> > > > > >
> > > > > >
> > > > > >
> > > > > > If error persists you can:
> > > > > >
> > > > > >
> > > > > >
> > > > > > 1) Consult with your System Administrator
> > > > > >
> > > > > > 2) Post on operating system related newsgroups
> > > > > >
> > > > > > Here's the link to all newsgroups:
> > > > > >
> > > > > >
http://communities.microsoft.com/newsgroups/default.asp?icp=mscom
> > > > > >
> > > > > > 3) Contact support to review the Domain Policies
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > Thanks,
> > > > > > Lucy [MSFT]
> > > > > >
> > > > > > This posting is provided "AS IS" with no warranties, and confers
> no
> > > > > rights.
> > > > > >
> > > > > >
> > > > > > "Andrew" <someone@somewhere.com> wrote in message
> > > > > > news:ewM1%23vaPEHA.2452@TK2MSFTNGP11.phx.gbl...
> > > > > > > I am part of a domain, but I have no problems with any other
> > > updates.
> > > > I
> > > > > > have
> > > > > > > local admin rights on the machine.
> > > > > > >
> > > > > > > What specific domain policy would cause this patch to fail?
> > > > > > >
> > > > > > > "Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in message
> > > > > > > news:%23dqZO9OPEHA.680@TK2MSFTNGP11.phx.gbl...
> > > > > > > > Are you part of a Domain? Is this the only machine having
> > > problems
> > > > > > > > installing the update? This error is typically caused due to
> > > > > > insufficient
> > > > > > > > permissions due to a domain policy.
> > > > > > > >
> > > > > > > >
> > > > > > > > --
> > > > > > > > Thanks,
> > > > > > > > Lucy [MSFT]
> > > > > > > >
> > > > > > > > This posting is provided "AS IS" with no warranties, and
> confers
> > > no
> > > > > > > rights.
> > > > > > > >
> > > > > > > >
> > > > > > > > "Andrew" <someone@somewhere.com> wrote in message
> > > > > > > > news:%23M2qrlOPEHA.2976@TK2MSFTNGP10.phx.gbl...
> > > > > > > > > I am having the same problem with this hot fix, it
downloads
> > but
> > > > > won't
> > > > > > > > > install via automatic updates or going through windows
> > updates.
> > > > > > > > >
> > > > > > > > > Same error:
> > > > > > > > >
> > > > > > > > > 2004/05/17 07:18:30.786 (local)
> > > > > > > > > 0.130: d:\e23585cf739aebe26e5804\sp2\update\update.exe
> > (version
> > > > > > > 5.4.15.0)
> > > > > > > > > 0.130: Failed To Enable SE_SECURITY_PRIVILEGE
> > > > > > > > > 0.130: Setup encountered an error: You do not have
> > permission
> > > to
> > > > > > > update
> > > > > > > > > Windows XP.
> > > > > > > > > Please contact your system administrator.
> > > > > > > > > 0.130: You do not have permission to update Windows XP.
> > > > > > > > > Please contact your system administrator.
> > > > > > > > > 0.130: Update.exe extended error code = 0xf004
> > > > > > > > >
> > > > > > > > > I am administrator of my machine, but not domain admin.
> > Doesn't
> > > MS
> > > > > > have
> > > > > > > a
> > > > > > > > > way to manually set whatever security privilege is needed?
> > > > > > > > >
> > > > > > > > > Andrew
> > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
> >
>
>

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