"cannot play cd audio" in Windows Media Player &/or other players

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From: error code C00D1197 (C00D1197_at_discussions.microsoft.com)
Date: 06/09/04


Date: Wed, 9 Jun 2004 13:15:01 -0700


            Author C00D1197 - Suggested fix for W2K/WMP 9 users who cannot
play audio CDs

I'm using Win XP Pro

Please note that my system was always fully functional except that neither WMP 9
nor RealOne CD Player would play audio CDs.

My problem was caused by a random, unexplained loss of my (MCI )
Audio CD driver. The following procedure helped me to restore the lost driver and regain audio CD playback capability: Currently my
WMP application is the default player for my PC's CD audio filetype
(.cda) and I'm sure that REal Player would do just as well if I were to make it
the default CD player.

Please try the following steps to reinstall the MCI CD Audio
Driver: (NOTE:
            The hardware troubleshooter page in the Windows 2000 'Help'
files that
            instructs how to install the MCI CD Audio driver is erroneous.
The
            following is the correct procedure)

            1. Control Panel -> Add/Remove Hardware
            2. Click Next
            3. Select "Add/Troubleshoot a device" and click Next
            4. Select "Add a new device" and click Next
            5. Select "No, I want to select the hardware from a list" and
click Next
            6. Select "Sound, video and game controllers" and click Next

            7. Select "(standard system devices)" under "Manufacturers" and
"Media
            Control Devices" under "Models." Click "Have Disk"
            8. The "Install from Disk" window opens. Manually enter your
PC's location
            for the System32 folder in the address window and click OK -
Example:
            C:\Windows\System32

            NOTE: If you try using the 'browse' function with your mouse to
enter the
            address it may enter the wrong file. Key in the address
manually! Good
            luck.
            9. Restart the computer and check if you can play an audio CD.

If the solution above is applicable to you then it will likely solve the
problem. Good luck.



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