Re: KB 840374 update

From: MowGreen [MVP] (mowgreen_at_nowandzen.com)
Date: 06/08/04


Date: Tue, 08 Jun 2004 10:57:18 -0700

Ed,

Is the Help and Support Center disabled ? Go to Start, Settings,
Control Panel, Administrative Tools, Services. Ensure H&S is set to
Automatic.
If it already is, advise you to boot to Safe Mode and install
KB840374 from there.

If you need to contact MS concerning a Windows Update issue:

http://support.microsoft.com/default.aspx?scid=fh;en-us;prodoffer66&sd=GN

MowGreen [MVP]
*-343-* Never Forgotten

Ed wrote:

> after uploading this update into my computor, it would
> boot up and then shutdown continually. finally went into
> safe mode and restored to a previous date. How do I
> contact microsoft on this problem? without insuing costs.



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