Re: (repost) problem with 840374
From: Lucy [MSFT] (a-leby_at_online.microsoft.com)
Date: 05/28/04
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Date: Fri, 28 May 2004 15:55:15 -0700
Hi Kevin,
I highly recommend creating a case to help us gather the necessary
information to find the cause.
http://support.microsoft.com/
Select the "Contact Microsoft" link and a new web page will load. If you'd
like to submit a request for support using your phone, then click on the
"Phone Numbers, Support Options and Pricing" link for phone number
information. If you'd like to submit a support request over the Internet,
then click on the "Submit a Request for Online Help" link.
-- Thanks, Lucy [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "Kevin C." <nomail@fake.com> wrote in message news:JXvtc.4919$lx7.1033@newssvr27.news.prodigy.com... > I apologize if reposting this was unnecessary. > > I had a problem with this patch the first time I installed it, it basically > killed all network traffic, I'm not sure how. There were no error messages > but I was unable to get to my router and therefore couldn't go anywhere else > either. > > I rolled back the update and network was up again, and then I tried to > reinstall the update and windows froze. I am using XP Home Edition. > >
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