Re: KB837009-MS Windows security update CD Feb 04

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: MowGreen [MVP] (mowgreen_at_nowandzen.com)
Date: 05/27/04 

Date: Thu, 27 May 2004 09:04:24 -0700

Margaret,

Boot to Safe Mode and install it from there :

http://support.microsoft.com/?kbid=180902

This way Norton will not be running in the background. When you
rebooted, NAV was enabled again and was interfering with the final
stage of the installation of KB837009.

MowGreen [MVP]
*-343-* Never Forgotten

Margaret wrote:

> Downloaded KB837009 from
> www.microsoft.com/technet/security/bulletin to desktop as
> recommeded-installed-rebooted-went back to updates-still shows up
> as a needed critical update. I am at a loss!!!!! Have also tried
> Security update CD Feb 04- have tried several attempts to install
> has is taken hours each time then comupter freezes. I am on
> windows ME- have disabled Norton antivirus. Please please help-
> have not had any problems downloading updates in the past!!!!!!!

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