Re: KB828741
From: Ben Phillips (anonymous_at_discussions.microsoft.com)
Date: 05/20/04
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Date: Thu, 20 May 2004 11:52:57 -0700
Hi Lucy,
I have version 5.1 service pack 1.
After each of the files you listed I have put my version
in parenthesis. The first part of all the numbers are the
same as yours. The last file I don't have.
Good luck with figuring this one out.
Ben
>-----Original Message-----
>Hi Ben,
>
>Do you have Service Pack 1 installed?
>
>Check operating system version
>
>Click Start > Run
>Type "winver" (w/o quotes)
>Press OK
>
>If you're Windows XP Service Pack 1 please verify the
following files. The
>file versions should be greater than or equal to the
specified version.
>
>C:\windows\system32 directory:
>
>catsrv.dll - 2001.12.4414.53 (.42)
>
>catsrvut.dll - 2001.12.4414.53 (.46)
>
>clbcatex.dll - 2001.12.4414.53 (.53)
>
>clbcatq.dll - 2001.12.4414.53 (.42)
>
>colbact.dll - 2001.12.4414.53 (.42)
>
>comsvcs.dll - 2001.12.4414.53 (.46)
>
>comuid.dll - 2001.12.4414.53 (.53)
>
>es.dll - 2001.12.4414.53 (.46)
>
>msdtcprx.dll - 2001.12.4414.53 (.53)
>
>msdtctm.dll - 2001.12.4414.53 (.53)
>
>msdtcuiu.dll - 2001.12.4414.53 (.53)
>
>mtxclu.dll - 2001.12.4414.53 (.42 &.53)
>
>mtxoci.dll - 2001.12.4414.53 (.53)
>
>ole32.dll - 5.1.2600.1362 (.1362)
>
>rpcrt4.dll - 5.1.2600.1361 (.1254 & .1361)
>
>rpcss.dll - 5.1.2600.1361 (.1263 & .1361)
>
>txflog.dll - 2001.12.4414.53 (.53)
>
>
>
>C:\windows\system32\com directory:
>
>comadmin.dll - 2001.12.4414.53 (.53)
>
>comrepl.exe - 2001.12.4414.53 (.53)
>
>migrebdb.exe - 2001.12.4414.53 (don't have this one)
>
>
>Post back the results.
>
>--
>Thanks,
>Lucy [MSFT]
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
><anonymous@discussions.microsoft.com> wrote in message
>news:fbec01c43e89$a8e94cc0$a601280a@phx.gbl...
>> Lucy,
>>
>> I went to the web site you gave me, downloaded the
update
>> to my desktop, rebooted to safe mode, ran the update,
and
>> then rebooted. When I went to scan for new updates, I
>> still get that KB828741. Do you have any other
>> suggestions?
>> Ben
>>
>>
>> >-----Original Message-----
>> >Hi Ben,
>> >
>> >
>> >Let's try the following:
>> >
>> >1. Download KB828741 to your desktop from:
>> >http://www.microsoft.com/downloads/details.aspx?
>> FamilyID=d488bbbb-da77-448d-8ff0-
>> 0a649a0d8fc3&DisplayLang=en
>> >
>> >
>> >
>> >2. Boot to Safe Mode by the following steps:
>> >
>> > A. Restart the computer.
>> >
>> > B. Keep pressing the F8 key until the Windows
Startup
>> menu appears.
>> >
>> > C. Choose Safe Mode, and press Enter.
>> >
>> >
>> >Note: In Safe Mode, your system display and Desktop
will
>> look and perform
>> >differently than in Normal Mode. This is only
temporary.
>> >
>> >
>> >
>> >3. Double click the setup files to install updates in
>> Safe Mode.
>> >
>> >
>> >
>> >Do you receive any error message when installing?
>> >
>> >
>> >
>> >--
>> >Thanks,
>> >Lucy [MSFT]
>> >
>> >This posting is provided "AS IS" with no warranties,
and
>> confers no rights.
>> >
>> >
>> >"Ben Phillips" <anonymous@discussions.microsoft.com>
>> wrote in message
>> >news:f48501c43dc2$81c3a950$a301280a@phx.gbl...
>> >> Still having trouble with this update. Every time I
>> scan
>> >> for updates, this same one keeps coming up even
though I
>> >> have downloaded and successfully installed it.
>> >>
>> >> Have gone to recommended web sites for a fix, but
when I
>> >> go there, I am told the page (or download) no longer
>> >> exists. What Now????? (using Windows XP home
edition)
>> >
>> >
>> >.
>> >
>
>
>.
>
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