Re: Update Error with KB835732 - (Update.inf and Cryptophraphic Service)

From: Torgeir Bakken \(MVP\) (Torgeir.Bakken-spam_at_hydro.com)
Date: 05/10/04 

Date: Mon, 10 May 2004 18:41:15 +0200

The Doctor wrote:

> I use Windows XP Pro. I have the Sasser virus. I receive an error
> when attempting to install the Windows Update patch KB835732.
> The error says ".. could not verify the integrity of the Update.inf
> file. Make sure the Cryptogaphic service is running."

Your Cryptographic Service is most likely running fine, renaming or deleting
the Catroot2 folder is most likely what you need to do to solve the problem.

Take a look here:

cryptographic service error and how to fix it
http://www.updatexp.com/cryptographic-service.html

The Catroot2 problem can be avoided in the future by installing Q817287.

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287

> Please, help or I cannot get rid of this virus.

Please follow the instructions here:

http://www.microsoft.com/technet/Security/alerts/sasser.mspx 

-- 
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/community/scriptcenter/default.mspx

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