Re: Shutdown and sasser

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From: MowGreen [MVP] (mowgreen_at_nowandzen.com)
Date: 05/03/04


Date: Mon, 03 May 2004 10:11:29 -0700

To end the malicious process:
Press Ctrl+Alt+Delete once.
Click Task Manager.
Click the Processes tab.
Double-click the Image Name column header to alphabetically sort the
processes.
Scroll through the list and look for the following processes:
avserve.exe
any process with a name consisting of 4 or 5 digits followed by _up.exe
(eg 74354_up.exe).
If you find any such process, click it, and then click End Process.
Exit the Task Manager.
------------------------------------------------------------------------

Download Stinger to remove the worm. Run it in Safe Mode. It will fit on
a floppy disk if you need to download it to another computer :
http://vil.nai.com/vil/stinger

Then install the patch to prevent it's reoccurrence from this page :
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

MowGreen [MVP]
*-343-* Never Forgotten

Kelley wrote:

> ok, got to the CMD screen, but it does not recognize:
>
> shutdown -a is not recognized as an internal or external command, operable program or batch file.
>
> I am running Windows 2000...any help would be appreciated. I have been dealing with this all day long. Don't have firewall yet but can't get until I can get the comp to stay on for more than a few minutes.



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