Re: My computer keeps crashing

From: Kaylene aka Taurarian (taurarian_at_REMOVE_CAPS_hotmail.com)
Date: 05/03/04


Date: Mon, 3 May 2004 21:08:38 +1000

Assuming you have checked for virses etc especially sasser

http://support.microsoft.com/default.aspx?kbid=326686
"Windows Update Was Disabled by Your System Administrator" Error Message
http://support.microsoft.com/default.aspx?scid=kb;EN-US;316524
"Administrators Only" Error Message When You Attempt to Use the Windows Update
Site

Another cause for Administrator only message can occur if a program on your
computer is intercepting the Windows Update process.
It may be worth checking out this article
http://support.microsoft.com/default.aspx?scid=kb;en-us;241234

Just in case you have a virus
http://www.updatexp.com/sasser-worm.html
W32.Sasser worm
http://www.microsoft.com/security/incident/sasser.asp
To stop shutdown, click Start, click Run and type: shutdown –a
then click OK.

http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=125008
http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.worm.html
http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.b.worm.html

"Lisathornhill" <Lisathornhill@hotmail.com> wrote in message
news:8BC08171-9234-4207-ACC9-96670FD9E878@microsoft.com...
> My computer keeps crashing and when I send the error report, it tells me I
need to install a critical update. When I try to install the critical update, I
first got the error msg. that said the software update was incomplete. So, I
took the necessary steps to enable the update to install, but now I get a
message that says I must be the system administrator. This is a home computer.
>
> Well, anyway, I can not install the update, and every two minutes, my computer
crashes. Please help!!



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