Re: HotFix 835732 Breaks EMF Vector graphics from Microsoft
gretaylor_at_tycoint.com
Date: 04/21/04
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Date: Wed, 21 Apr 2004 12:36:20 -0700
Please Lucy. Knowing how to track this problem would be a
help. Went to support.microsoft.com and got nowhere. I
have hundreds of users blaming our application when in
fact the application and the Metafiles themselves are not
at fault.
>-----Original Message-----
>Can you please tell us how to "contact support to track
the fix progress"?
>Do I email or call up support and do I need a support
contract or pay a fee
>to be kept in the loop on the ETA for a fix? Any
information and direct
>links would be much appreciated.
>
>Of course my opinion is that this entire security update
should be pulled
>until the extent of the problem can be determined and an
appropriate fix can
>be made. The more time that passes, the more customers
of mine that will
>have installed the update and either not be able to use
the mapping feature
>of my product or will have to manually uninstall this
HotFix against the
>advice of Microsoft.
>
>
>"Lucy [MSFT]" <a-leby@online.microsoft.com> wrote in
message
>news:eneKOD7JEHA.2624@TK2MSFTNGP09.phx.gbl...
>> I have verified this is a known issue and we're
currently working on the
>> fix.
>> Unfortunately I do not have an ETA at this time. You
can contact support
>to
>> track the fix progress if you'd like.
>>
>>
>>
>> --
>> Thank you
>> Lucy [MSFT]
>>
>> This posting is provided "AS IS" with no warranties,
and confers no
>rights.
>>
>
>
>.
>
- Next message: Jupiter Jones [MVP]: "Re: Any New Critical Upadate in the last week?"
- Previous message: karendbme: "Cuurent doc type can't be sent as mail- help!"
- In reply to: Scott Petoff: "Re: HotFix 835732 Breaks EMF Vector graphics from Microsoft"
- Next in thread: Peter: "HotFix 835732 Breaks EMF Vector graphics from Adobe Illustrator"
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