Re: error 0x800C0005

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Chris (anonymous_at_discussions.microsoft.com)
Date: 04/11/04 

Date: Sun, 11 Apr 2004 03:46:04 -0700

I have the same problem. I tried all those things and many others. Still doesnt work
     
     ----- Maurice N wrote: -----
     
     RicRSQ wrote:
> I've got the same problem. Someone help please.
>> ----- NAnoWarrior wrote: -----
>> does anyone know how I can overcome error 0x800C0005? I can'
> think of anything that can nor do I know how to solve the error.
> Basically it stops me from scanning for any updates.
     
     Are you on dialup modem ? or with some kind of broadband?
     
     Have you made recent changes to settings of your Internet Explorer browser?
     
     BTW, On your "error " 0x800C0005 .....translates to --- file or server not found).
     
     Following is usual, standard advice. It is not a cureall. It just may help you to get a bit further.
     
     A browser add-on, such as AdShield, is only the latest current example of a utility causing a blockage.
     IF that's what you have, then, add Microsoft update site onto its exclusion list (similar to a safe sites list).
     
     Go thru this checklist. If you have any ad-blocker program, disable or exit it before going to Windows Update; at least until after you have your situation fixed.
     
     Make very sure your pc has the **correct & current date [MONTH DAY YEAR] & local time & timezone**. Having incorrect date will give the W U processes a hiccup.
     
     You may get to the windows update site, but yet a setting in IE could be the blocker.
     Recheck your Security & Privacy settings AND the ADVANCED settings in I.E.
     
     1. In Internet Explorer> Tools, click Internet Options, and then click Languages....
     If this box is empty, add at least one language -- your usual language.
     If you happen to have 2 or more, move English up on this list.
     
     2. Disengage your Discussion Bar in Internet Explorer: Click View on main IE menu.
     Point to Explorer Bar. If "Discuss" has a check mark, click Discuss to *remove the check mark* and clear it.
     You may note, if the discussion bar is active, it would appear near the bottom of IE window.
     
     3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru the list)
     
     These are "some" of the items that I do have CHECKed (selected):
     Under HTTP 1.1 settings --
     Use HTTP 1.1 (ON / Selected)
     + Enable / check to use HTTP 1.1 with proxy servers **** <<----
     
     and under Security :
     Clear (un-check) the check box next to "Check for server certificate revocation" . ( *OFF* )
     
     Use SSL 2.0 (ON / selected)
     Use SSL 3.0 (ON)
      
     4. Internet Explorer > Tools > Internet Options > Connections Tab
      Click on LAN Settings > * Uncheck* the Automatically detect settings.
      Make sure _no other_ settings on this screen are enabled.
     
     5. Internet Explorer > main menu /Tools/Internet Options >
     
     Security Tab/ click on green icon Trusted Sites/click Sites button.
     Click "Require server verification (https:) for all sites in this zone" to *clear* the selection.
     
      In the "Add this Web site to the zone:" field, add these entries to list of "Trusted Sites" --
     
     type
     http://www.download.windowsupdate.com (and then click Add )
     
     http://v4.windowsupdate.microsoft.com (click Add)
     
     https://v4.windowsupdate.microsoft.com (yes with HTTPS)
     
     http://windowsupdate.microsoft.com
     
     http://download.windowsupdate.com
     
     
       Click OK.
     
                                       - - - -
     Make sure you are not *disabling* any scripting capabilities in I.E.
     
     Recheck ActiveX acceptance. Instead of disable, try using "prompt".
     
     On the SECURITY Tab > Custom level button > recheck all entries
     under Settings. Review items that you may have disabled.
     
     You need to be sure to delete your temp internet cache files on a regular & consistent basis.
     I.E. Tools>Internet Options >Advanced --scroll list.
     Advanced Tab>>Security sub-section:
     "Enable" (click on to activate or tick) "Empty Temporary Internet Files folder when browser is closed".
     
     Apply changes to I.E. & exit out of it. Retry Windows Update from the main Windows Start menus.
     
     If it still does not work, a) The update log file would indicate if & why each failed ---should have error code + some text ---again, for each 1.
     You need to find & "isolate" the section of the log for that "fail date".
     Use Windows' Notepad to open this log:
     C:\Windows\Windows Update.log (for Win XP & Win98/Me)
     
     Having found the "error" , then do a "search" on this MS page. See MS Windows Update Troubleshooter
     http://v4.windowsupdate.microsoft.com/troubleshoot/
     
     and B) as a last resort. type in or click this HTTPS address
     https://v4.windowsupdate.microsoft.com
     --
     Maurice N
     MVP Windows - Shell / User
     -----
     
     

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