Re: Windows update problems
From: Jean Masoner (jmasoner_at_isc-durant.com)
Date: 03/31/04
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- In reply to: MowGreen [MVP]: "Re: Windows update problems"
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Date: Tue, 30 Mar 2004 19:45:36 -0600
I have tried all your suggestions and still the downloads will not work.
Page will come up stating preparing to download but nothing happens.
"MowGreen [MVP]" <mowgreen@nownadzen.com> wrote in message
news:eIaBD$oFEHA.3324@TK2MSFTNGP09.phx.gbl...
> Jean,
>
> Check to see if a HOSTS file is blocking IE from connecting to Windows
> Update (Spybot will create one if you have chosen this option). It is
> located in the WINDOWS folder and can be opened with Notepad. Look for
> any reference to microsoft.com or windowsupdate and delete it(them).
> Save the file before closing it. Alternatively you can rename HOSTS to
> HOSTS.bak or HOSTS.old .
> (Note: the HOSTS files has no extension and renaming it will stop it
> from functioning. If renaming it works there is an entry blocking your
> ability to download updates.)
>
> *** Temporarily disable all Norton functions (especially AutoProtect)
> including any script blocking component of it. ***
>
> Try Windows Update.
> _____________________________________________________________________
>
> msscript.ocx is not required for Win 98SE to be able to download
> updates. It is usually installed by other software on Win 9x systems.
> Check the version number of dispex.dll . It is located in the
> WINDOWS\System folder. Right click it, choose Properties, click the
> Version tab. If it is less than v. 5.6.0.6626 , go here and download the
> latest Windows Script :
>
> Windows Script 5.6 for Windows 98
>
http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=en
>
> Reboot the system. Next, make sure file [Open] type .JS is properly
> associated:
> 1. In Control Panel, click "Folder Options," and then click "File Types."
> 2. Locate the .JS extension and click "Advanced."
> 3. Make sure the "Application to perform action" [Open] field contains:
> C:\WINDOWS\WScript.exe "%1" %*
>
> Try Windows Update.
> _____________________________________________________________________-
>
> If you have any ad|cookie|pop-up blocking software installed, temp
> disable that, also.
> Then go here and follow the steps for Windows 98 :
> http://support.microsoft.com/?kbid=319585
>
> For the " Remove the Windows Update ActiveX Controls " section suggest
> you install the ActiveX software controls manually :
>
> Download the controls from
> http://v4.windowsupdate.microsoft.com/cab/x86/ansi/iuctl.cab
> and save them to your desktop. Extract the .cab file following the steps
> below:
>
> 1. Go to the desktop and right click the iuctl.cab file.
> 2. Click "Extract to."
> 3. Point to a known location (like the desktop) and click "OK."
> 4. Go to the location you selected and right click on the iuctl.inf file.
> 5. Click "Install."
>
> Now, once more, try Windows Update.
>
>
> MowGreen [MVP]
> *-343-* Never Forgotten
>
>
> Jean Masoner wrote:
> > I'm sorry I should have mentioned I am using Win98SE. Antivirus is
Norton
> > 2000 (definitions up to date).
> >
> > I still could not get the downloads to start from the site you
mentioned.
> > That is the site that I have been trying to use all along.
> >
> > Below is the items from the log for the download I tried this morning.
> >
> >
> > 2004-03-30 06:01:13 12:01:13 Success IUCTL Starting
> > 2004-03-30 06:01:16 12:01:16 Success IUCTL Downloaded
> > iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
> > Files\WindowsUpdate\V4
> > 2004-03-30 06:01:18 12:01:18 Success IUCTL Checking to see
if
> > new version of Windows Update software available
> > 2004-03-30 06:01:18 12:01:18 Success IUCTL Current
iuctl.dll
> > version: 5.3.3790.13
> > 2004-03-30 06:01:18 12:01:18 Success IUCTL Current
> > iuengine.dll version: 5.3.3790.13
> > 2004-03-30 06:01:18 12:01:18 Success IUENGINE Starting
> > 2004-03-30 06:01:19 12:01:19 Success IUENGINE Determining
machine
> > configuration
> > 2004-03-30 06:01:19 12:01:19 Success IUENGINE Determining
machine
> > configuration
> > 2004-03-30 06:01:48 12:01:48 Success IUENGINE Querying
software
> > update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > 2004-03-30 06:01:53 12:01:53 Success IUENGINE Querying
software
> > update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > 2004-03-30 06:02:22 12:02:22 Success IUENGINE Querying
software
> > update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > 2004-03-30 06:02:57 12:02:57 Success IUENGINE Querying
software
> > update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > 2004-03-30 06:03:01 12:03:01 Success IUENGINE Determining
machine
> > configuration
> > 2004-03-30 06:03:05 12:03:05 Success IUENGINE Querying
software
> > update catalog from
> > https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
> > 2004-03-30 06:04:05 12:04:05 Success IUENGINE Querying
software
> > update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
> >
> >
> >
> > "MowGreen [MVP]" <mowgreen@nownadzen.com> wrote in message
> > news:uhmuJpiFEHA.1600@tk2msftngp13.phx.gbl...
> >
> >>Jean,
> >>
> >>Try this link to see if you get the EULA :
> >>
> >>https://v4.windowsupdate.microsoft.com/en/default.asp
> >>
> >>If no joy, open the Windows Update.log found in the WINDOWS folder with
> >>Notepad . Scroll down to the bottom for the most recent entries and
> >>locate an error code associated with the last failed attempt to download
> >>updates . Then go to the Troubleshooter page :
> >>http://v4.windowsupdate.microsoft.com/troubleshoot/
> >>and search for the error code you encountered . Try the suggested
> >>resolutions. If that does not resolve the issue post back here with the
> >>last 20 or so lines of the log file.
> >>
> >>Which AV do you have installed? Which version of Windows are you using?
> >>
> >>
> >>MowGreen [MVP]
> >>*-343-* Never Forgotten
> >>
> >>Jean Masoner wrote:
> >>
> >>
> >>>For the last three days I have been trying to use the Windows update
> >
> > site.
> >
> >>>The site will scan for updates but will not download them. I do not
get
> >
> > the
> >
> >>>EULA message before the download window opens. The download window
will
> >>>open but just sits there, nothing downloads. When I cancel the
download
> >>>then I get a message that IE encountered an error and shuts down.
> >>>
> >>>I have searched the troubleshooter page and have done the following:
> >>>
> >>>Disabled virus software, popup stopper, and firewall
> >>>
> >>>Added Microsoftupdate to trusted site.
> >>>
> >>>Didn't help.
> >>>
> >>>Repaired IE. Didn't help
> >>>
> >>>Tried to re-register the following:
> >>>
> >>>regsvr32 msscript.ocx--failed--Loadlibrary failed get last error return
> >>>0x00000485
> >>>
> >>>regsvr32 dispex.dll-successfull
> >>>
> >>>regsvr32 vbscript.dll-successfull
> >>>
> >>>regsvr32 scrrum.dll--successfull
> >>>
> >>>Used Find to see if I could find msscript.ocx--not found. Searched
> >>>Microsoft and found a download for msscript.ocx and downloaded it.
> >>>Tried to re-register--got same error message.
> >>>
> >>>Can anyone help me get my computer fixed again?
> >>>
> >>>I have ran virus software, Adaware and Spybot. All clean.
> >>>
> >>>jmasoner@isc-durant.com
> >>>
> >>>
> >>
> >
> >
>
- Next message: Jess Feinman: "cannot personalize windows update - win 98"
- Previous message: plopes: "windows updata"
- In reply to: MowGreen [MVP]: "Re: Windows update problems"
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