Re: 823559: Security Update for Microsoft Windows

From: Lucy [MSFT] (a-leby_at_online.microsoft.com)
Date: 03/22/04 

Date: Mon, 22 Mar 2004 07:45:12 -0800

John,

Here's the solution

This is provided by MowGreen, MVP

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Go to Add/Remove Programs in the Control Panel and uninstall it from
there. Download it using the instructions from here and save it to your
Hard Drive :

HOW TO: Download Windows Updates and Drivers from the Windows Update
Catalog
http://support.microsoft.com/default.aspx?scid=kb;EN-US;323166

Reboot to Safe Mode and install it from there :

How to Start a Windows 98-Based Computer in Safe Mode
http://support.microsoft.com/?kbid=180902

After it installs and the system restarts, compare the files on your
system with the files of the patch to see if it installed successfully :

Patch files are --
27-Jun-2003 02:19 2003.1100.5426 311,864 Html32.cnv
27-Jun-2003 02:19 2003.1100.5426 116,288 Msconv97.dll

MowGreen [MVP]
*-343-* Never Forgotten

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Let us know the results. 

-- 
Thanks,
Lucy [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"John T." <anonymous@discussions.microsoft.com> wrote in message
news:113e901c40f99$f7fcf6a0$a101280a@phx.gbl...
> Thanks for the reply but can't see how to do this.
>
> >-----Original Message-----
> >Create a Case for free support from Microsoft:
> >
> >https://webresponse.one.microsoft.com/oas/secure/assistedl
> ist.aspx
> >
> >You will need to sign in with your Passport ID in order
> to submit the form.
> >.
> >

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