Re: Error: 0x800A1391

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Mr. Bob Dobalina (anonymous_at_discussions.microsoft.com)
Date: 03/14/04 

Date: Sun, 14 Mar 2004 14:54:47 -0800

  Hey "Mow" thanks, solution 3 worked, but what was the
problem? I mean I never had trouble updating until this
so..... I am running Zone Alarm & Norton AV on Win98.
 Remember, using a hammer may not always be a good
solution, but it can sure make you feel good!
>-----Original Message-----
>Mr. Bob,
>
>http://v4.windowsupdate.microsoft.com/troubleshoot/
>Under : Problem reaching Windows Update
>See : While the Windows Update Web site is loading, you
receive
>Initialization error 0x800A1391
>
>" It appears to be because the customer can not download
the ActiveX
>component. One case resolved by disabling firewall
program. "
>
>Which AV and firewall are you using ?
>
>" Suggestion 2
>====================
>We may be able to resolve this issue by adding
> http://Windowsupdate.microsoft.com
> http://V4.Windowsupdate.microsoft.com
> https://v4.Windowsupdate.microsoft.com (Note: The
https is correct)
> http://Download.Windowsupdate.com
>to the trusted sites list in the Internet Options.
>To access the Exceptions settings.
>1. Open Internet Explorer
>2. Click Tools / Internet Options
>3. Click the Security Tab
>4. Click on the Trusted Sites Icon
>5. Click on the Sites button
>6. Unselect the check box "Require server verification
(https:)for all
>sites in this zone"
>7. Add all 4 sites listed above
>__________________________________________________________
__
>Suggestion 3 ( NOTE: ONLY APPLIES IF YOU'RE Running a
Proxy Server)
>===============
>This issue may be resolved by adding the Windows Update
sites to the
>exceptions list in the Internet Options Proxy Settings.
>To access the Exceptions settings.
>1. Open Internet Explorer
>2. Click Tools / Internet Options
>3. Click the Connections Tab / LAN Settings
>4. Click the Advanced Button and add
windowsupdate.microsoft.com;
>v4.windowsupdate.microsoft.com;
download.windowsupdate.com to the
>exceptions list.
>
>
>MowGreen [MVP]
>*-343-* Never Forgotten
>
>
>
>Mr. Bob Dobalina wrote:
>
>> I can't get the updates of course! I've looked for the
>> solution but can't find it. I've tried Netscape
Navigator
>> (why doesn't it work?) my Internet Explorer options,
>> disabled firewall and anti-virus software but no luck.
I
>> even tried taking a hammer to my computer and gave it a
>> few good whacks -even that didn't help!
>> I also tried to Run:"REGSVR32
>> C:\WINDOWS\SYSTEM\MSXML2.DLL" and get the GetLastError
>> returns 0x00000485. But MSXML and MSXML3 work. What
gives?
>>
>> Thanks!
>
>.
>

Quantcast