Re: windows update errors
From: Lucy [MSFT] (a-leby_at_online.microsoft.com)
Date: 02/17/04
- Next message: Lucy [MSFT]: "Re: trouble installing Windows Millenium upgrade"
- Previous message: Lucy [MSFT]: "Re: KB832894 Fails to Install"
- In reply to: Andrea: "windows update errors"
- Messages sorted by: [ date ] [ thread ]
Date: Tue, 17 Feb 2004 10:15:28 -0800
What operating system?
Verify the following settings:
1) Open Internet Explorer
2) Select Tools > Internet Options
3) Select Security Tab
4) Highlight "Internet" and Click "Custom Level"
5) Under "ActiveX controls and Plugins" Verify the following:
Download signed ActiveX controls = Prompt
Download unsigned ActiveX controls = Disabled
Initialize and script ActiveX controls not marked as safe = Disabled
Run ActiveX controls and Plugins = Enabled
Script ActiveX controls marked safe for scripting = Enabled
6) Under "Scripting" Verify the following:
Active Scripting = Enabled
This can also happened if an installed program is intercepting the Windows
Update process.
Here's a knowledge base article with a list of some known programs:
http://support.microsoft.com/default.aspx?scid=kb;en-us;241234
For testing purposes you may try temporarily disabling any web
enhancement/accelerator/Antivirus programs before accessing the site or try
a clean boot.
-- Thanks, Lucy [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "Andrea" <anonymous@discussions.microsoft.com> wrote in message news:1035b01c3f323$0b98bcf0$a001280a@phx.gbl... > I am having trouble updating windows. An error comes up > stating my ActiveX controls are .... > I have followed all of Microsofts instructions on fixing > this problem, but I still can't access the updates. > Any suggestions? Thank you.
- Next message: Lucy [MSFT]: "Re: trouble installing Windows Millenium upgrade"
- Previous message: Lucy [MSFT]: "Re: KB832894 Fails to Install"
- In reply to: Andrea: "windows update errors"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|