Caught in loop trying to upgrade to IE6 using Windows Update
From: joost (anonymous_at_discussions.microsoft.com)
Date: 02/17/04
- Next message: Lucy [MSFT]: "Re: KB832894 Fails to Install"
- Previous message: anonymous_at_discussions.microsoft.com: "Network updates"
- In reply to: Joost: "Caught in loop trying to upgrade to IE6 using Windows Update"
- Messages sorted by: [ date ] [ thread ]
Date: Tue, 17 Feb 2004 10:12:15 -0800
Problem solved - read how at
http://www.able2know.com/forums/viewtopic.php?t=19196
>-----Original Message-----
>
>PROBLEM:
>
>In order to run the new anti-virusprogram, I need to have
>upgraded to IE 6 (I now still have IE 5.0). I went to
>Windows Update and downloaded the IE 6 Service Pack, but
I
>seem to have gotten caught in a loop trying to install
it,
>always getting the error message:
>
>"Setup could not open the file: 'C:\WINDOWS\IE Setup
>Log.Txt'."
>
>SPECIFICS / WHAT DID I DO?:
>
>1. I used Windows Update to select and download IE 6, but
>when it tries to install it, it pops up with the above
>error message. I can press "Retry" as often as I want,
>nothing gives. When, alternatively, I press "Cancel", I
>get this message:
>
>"Setup cannot create the log file: C\WINDOWS\IE Setup
>Log.Txt"
>
>And when I then press OK (no other choice), it goes back
>to the install window, quickly finishes and notes:
>
>"Setup was unable to install all the components. Please
>close all applications and try running Setup again."
>
>2. when I do close all applications and restart the
>computer, Windows Update automatically opens up to finish
>the installation. It starts to unpack/install, but then
>again pops up with the same error message: "Setup could
>not open the file: 'C:\WINDOWS\IE Setup Log.Txt'."
>
>Again, pressing "Retry" doesnt help and this time, if you
>press "Cancel", you get:
>
>"Setup is not yet complete. If you quit now, the product
>will not be installed properly. Quit Setup?"
>
>If I say "No", I go back to the error message. If I
>say "Yes", I again get "Setup cannot create the log file:
>C\WINDOWS\IE Setup Log.Txt", and then: "Setup was unable
>to install all the components. Please close all
>applications and try running Setup again."
>
>But if I close all applications and restart the computer,
>I just go back to step 2. It's a loop.
>
>How do I get out of this, and get IE 6 to install after
>all?
>
>WHAT DID I ALREADY TRY?
>
>1. If, at any moment of the above-described process I try
>to click the set-up file for IE 6 separately, I get the
>message:
>
>"A previous installation has pending work requiring a
>reboot. You need to restart your computer to complete
that
>installation before running Internet Explorer Setup.
Setup
>will now close."
>
>2. Following the advice in a related help-file on
>microsoft.com, I already tried renaming the wininit.ini
>file, by restarting in MS-Dos mode and running
>wininit.exe. Didnt help.
>
>3. Following the advice in a related help-file on
>microsoft.com, I already tried, I already tried emptying
>the Temporary Internet Files folder and restarting the
>computer. Didnt help.
>
>Any advice would be greatly appreciated ...
>.
>
- Next message: Lucy [MSFT]: "Re: KB832894 Fails to Install"
- Previous message: anonymous_at_discussions.microsoft.com: "Network updates"
- In reply to: Joost: "Caught in loop trying to upgrade to IE6 using Windows Update"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
