Re: WU Error 0x800A138F / 0xC00CE55F on Win XP Pro

From: Lucy [MS] (a-leby_at_online.microsoft.com)
Date: 02/11/04 

Date: Wed, 11 Feb 2004 08:23:28 -0800

Morten,

Is this Windows XP, 2000, or an XP upgrade from 2000?
Are you running Smart Card to VPN? 

-- 
Thanks,
Lucy [MS]
This posting is provided "AS IS" with no warranties, and confers no rights.
"Morten Poulsen" <portenmoulsen@hotmail.com> wrote in message
news:eJeAPHJ8DHA.1052@TK2MSFTNGP12.phx.gbl...
>
> "Mark Shroyer" <gael@mail.portland.co.uk> wrote in message
> news:c0c0g6$mk2$1@spnode25.nerdc.ufl.edu...
> > The Windows Update client on my (Windows XP Pro) computer has recently
> > been failing with the generic error message 0x800A138F. After taking a
> > look in the Windows Update log file in hopes of finding something more
> > specific, I saw the following two messages:
> >
> > > loadXML: line 1, pos 1, End element was missing the character '>'.
> > >  (Error 0xC00CE55F)
> >
> > followed by
> >
> > > (Error 0x80070057: The parameter is incorrect.)
> >
> (snip)
>
> I've had the same problem for almost 2 months now. I've tried all the
fixes
> I could find on usenet / support sites including the FIPS algorithm check,
> SSL2/3 enable, cache clearing, XML parser reinstall... pretty much
> everything except reinstalling Windows from scratch.
>
> I've recently installed a HTTP monitoring tool (HttpWatch 3.0) that
allowed
> me to look a bit closer at the XML that is "missing the character '>'".
When
> I click the "Scan for updates" link this is the relevant parts of the flow
> between client and server:
>
> 1) A SOAP message is posted to
> https://v4.windowsupdate.microsoft.com/getmanifest.asp, and a complete XML
> document is returned. The SOAP request (POST data) contains information
> about my client system (hardware manufacturer, os, language) and a <query>
> tag with a procedurename "Providers" specified. The response is a
<catalog>
> containing a list of providers. This all looks OK, is wellformed XML and
no
> errors have occured in the Windows Update process at this time.
>
> 2) Next Another SOAP message is posted to the same URL. The SOAP POST data
> are very similar to those of the first request, except this tiem the
<query>
> tag contains a list of parentItems. This list contains output from the
first
> service request.
> However, the response to this request is where the problem is. A quite
large
> XML document is returned with a structure like this:
> <catalog>
>    <provider>
>       <identity>
>       <provider>
>       <productids>
>       <item>
>          ...
>       </item>
>       (repeat of identity, provider, productids, item)
>    </provider>
> </cata
>
> The XML document is about 18KB in size and it all looks perfectly sane,
> except that the last 4 bytes to complete the </catalog> end tag are
missing
> ("log>"). This corresponds well with what I see in the "C:\WINNT\Windows
> Update.log" file:
> 2004-02-11 12:04:19  11:04:19   Error     IUENGINE       loadXML: line 1,
> pos 1, End element was missing the character '>'.  (Error 0xC00CE55F)
> 2004-02-11 12:04:19  11:04:19   Success   IUENGINE       cata
> 2004-02-11 12:04:19  11:04:19   Error     IUENGINE       Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> (Error 0x80070057: The parameter is incorrect.)
>
> Line two complains about the partial end tag. So, the question is why does
> this happen? The XML parser seems sound - it's the XML itself thats
> truncated.
>
> It might be worth mentioning that I've installed both MS Soap Toolkit 3,
> Visual Studio .NET and tons of other XML/development -related tools and
> programs on my PC.
> If anobody can use the full XML thats being posted back and forth, just
> contact me by email and I'll send it to you.
>
> Any help is appreciated!
>  -Morten Poulsen
>
>

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