Re: Automatic Update Option Grayed Out
From: Lucy [MS] (a-leby_at_online.microsoft.com)
Date: 02/09/04
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Date: Mon, 9 Feb 2004 14:28:44 -0800
This sounds a policy is still in place. Please verify the following.
1. Log on to the computer with an administrator account. Click Start, and
then click Run.
2. Type gpedit.msc, and then click OK.
3. In the Group Policy snap-in, expand Computer Configuration.
4. Right-click Administrative Templates, and then click Add/Remove
Templates.
5. Click Add, click Wuau.adm in the Winnt\Inf folder, and then click Open.
6. Click Close.
7. Under Computer Configuration, expand Administrative Templates, expand
Windows
Components, and then expand Windows Update.
8. To view the policy settings, double-click the Configure Automatic Updates
policy.
9. Please select Not Configured and click OK.
10. Expand User Configuration, expand Administrative Templates, expand
Windows
Components, and then click Windows Update.
11. In the right pane, right-click Remove access to use all Windows Update
features, and then click Properties.
12. Click to select Disabled, click Apply, and then click OK.
If the problem still exists, we need to check the registry key:
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee
that you can solve problems that result from using Registry Editor
incorrectly. Use
Registry Editor at your own risk.
If changing Group Policy does not turn on the Windows Update feature, edit
the
registry to manually remove the DisableWindowsUpdateAccess or
NoWindowsUpdate DWORD values from the appropriate registry keys:
Click Start, click Run, type regedit in the Open box, and then click OK.
Expand HKEY_CURRENT_USER, expand Software, expand Microsoft, expand Windows,
expand CurrentVersion, and then expand Policies.
If the Windows Update key exists, click Windows Update.
In the right pane, if the DisableWindowsUpdateAccess DWORD value exists,
right-click DisableWindowsUpdateAccess, and then click Delete.
Expand HKEY_CURRENT_USER, expand Software, expand Microsoft, expand Windows,
expand CurrentVersion, and then expand Policies.
If the Explorer key exists, click Explorer.
In the right pane, if a DisableWindowsUpdateAccess DWORD exists, right-click
DisableWindowsUpdateAccess, and then click Delete.
In the right pane, if a NoWindowsUpdate DWORD value exists, right-click
NoWindowsUpdate, and then click Delete.
Expand HKEY_LOCAL_MACHINE, expand Software, expand Microsoft, expand
Windows,
expand CurrentVersion, and then expand Policies.
If the Explorer key exists, click Explorer.
In the right pane, if a DisableWindowsUpdateAccess DWORD exists, right-click
DisableWindowsUpdateAccess, and then click Delete.
In the right pane, if a NoWindowsUpdate DWORD value exists, right-click
NoWindowsUpdate, and then click Delete.
Close Registry Editor, and then restart your computer.
Let me know the results.
-- Thanks, Lucy [MS] This posting is provided "AS IS" with no warranties, and confers no rights. <anonymous@discussions.microsoft.com> wrote in message news:b55601c3ec21$a142c790$a601280a@phx.gbl... > I am trying to figure out why the Automatic Updates > option in the control panel is grayed out. I can't make > any changes. I can go to the Windows update site and that > works. This is on Windows 2K Pro. I have checked the > Group Policies and changed the remove access to use all > Windows Update features policy to Not Configured & > Disabled. Still have the same problem. BTW, this is > happening on multiple systems. Any help would be > appreciated. Thanks.
- Next message: Lucy [MS]: "Re: Framework 1.1"
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