Re: Windows Terminal services and Citrix 4.0 Presentations servers best practices
- From: "Vera Noest [MVP]" <vera.noest@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 27 Feb 2009 03:46:39 -0800
Which OS and SP are your servers running?
Are you getting any errors or warning in the EventLog on the Citrix
Servers, especially regarding user profile load / unload errors?
Are you running UPHClean on the servers?
For 32-bit Windows:
http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-
8912-4E18-B570-42470E2F3582
For 64-bit Windows:
http://blogs.technet.com/uphclean/pages/uphclean-v2-0-beta-for-
x64.aspx
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
Solis Rob <robert.wisian@xxxxxxxxx> wrote on 27 feb 2009 in
microsoft.public.windows.terminal_services:
Greetings,.
I apologize up front that I am not strong in the Citrix world,
however, I am tasked with looking into the current situation as
follows.
I have a customer that utilizes two Citrix Presentation servers
in their domain, running applications from office to more
proprietary software. Starting the day after President's day, to
which I had just rolled out the February MS updates to all the
machines, users started getting a hive fail message, stating
that the ntuser.dat file was corrupted and recovered, but some
data may be missing. This started out small and then grew to
almost half the suers over the course of more then a week.
At first I was thinking that something happened to the TS CALS,
since they are needed to ride along with the Citrix clients
licenses. The terminal server licensing server threw up a
message when I was messing with it that it had expired and asked
if I wanted to re-activate, to which I did. However, the problem
still remains.
I have checked profile folder permissions on both citrix servers
and a file server where I have found that a folder of profiles
exists and that the path of that folder appears in roughly half
of the users Terminal Server Profile tab in Windows ADUC.
Since I have inherited this muck, I am trying to find a way out
of the dark and into the clear. Can anyone direct me to docs
that state what the best practices setup is for an environment
that I have described and if having both servers, which are load
balanced, would be causing this profile corruption of the
ntuser.dat file when they connect through the Program
Neighborhood.
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