Re: TS Printing

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

But the fact that there are no events is crucial information!
No events (at the time of session creation) means that redirection
is not attempted at all!
If redirection is attempted and fails, there will always be an
event.
Double check the client settings.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?TWlrZQ==?= <Mike@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on 03
feb 2009 in microsoft.public.windows.terminal_services:

Vera,

I haven't found anything specific to that computer/printer
looking around the dates specified. I did enable the fallback
driver and will ask her to try it again.

Mike


"Vera Noest [MVP]" wrote:

And the EventLog?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?TWlrZQ==?= <Mike@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on
03 feb 2009 in microsoft.public.windows.terminal_services:

Vera, thanks for the reply, sorry I should have been more
specific.

OS on the Terminal Server - Server 2003 Standard
OS on the client - Vista Business with SP1
RDP Client - 6.0

"Vera Noest [MVP]" wrote:

Difficult to help you without knowing:
- the OS on the Terminal Server
- if the OS = 2008, whether Easy Print is enabled or not
- if the OS = 2003, whether a fallback driver is configured
or not - the OS and SP on the client
- the rdp client version

You should start by looking at the EventLog on the server.
It's the best place to look for information when things
aren't as they should be.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

=?Utf-8?B?TWlrZQ==?= <Mike@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
on 02 feb 2009:

Hi,

I have 3 remote users at one office location. They all
have local USB connected desktop printers (Dell 1720dn).
Two of the users never have any problem when they connect
to TS printing to their local printer via TS. One user is
not seeing all of the available printers (including their
Dell on their desktop). They have the Office 2003 Image
Printer, and a handful of other printers, but not their
local desktop printer. How would I go about debugging
this to figure out why one person in that office isn't
seeing the same things as the other users, at least as far
as printers go.

Thanks for any advice!

Mike
.

Relevant Pages

  • Re: TS Printing
    ... I will have her log in this morning, and recheck the event logs. ... MCSE, CCEA, Microsoft MVP - Terminal Server ... OS on the client - Vista Business with SP1 ... have local USB connected desktop printers. ...
    (microsoft.public.windows.terminal_services)
  • Re: Printing issue
    ... there are 2 areas where printer redirection can fail: ... client and on the Terminal Server, update the RDP client to at ... driver on the Terminal Server, unless it is a Windows Hardware ...
    (microsoft.public.windows.terminal_services)
  • Re: slow/no printer redirection
    ... The other proposed solution is to remove/reinstall ... > MCSE, CCEA, Microsoft MVP - Terminal Server ... Printers do not redirect/show up for the client. ...
    (microsoft.public.windows.terminal_services)
  • Re: TS Printing
    ... Vera, thanks for the reply, sorry I should have been more specific. ... OS on the Terminal Server - Server 2003 Standard ... OS on the client - Vista Business with SP1 ... available printers. ...
    (microsoft.public.windows.terminal_services)
  • Re: Disabling Automatic Discovery Of Terminal Session Printers
    ... Microsoft MVP - Terminal Server ... "Jeff Pitsch" wrote: ... I have around 50 users that log on to a terminal server cluster and I want to stop their session from discovering printers in everyones elses sessions. ... Strangely enough this problem only seemed to have occurred since the install of the new RDP client, and I have made sure that the new client is configured correctly to stop the user being able to use their local printer so I thought that may stop the problem but it hasn't. ...
    (microsoft.public.windows.terminal_services)