Re: TS Gateway - RDP keeps losing connection and reconnects
- From: Dag Staale Jenssen <DagStaaleJenssen@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 8 Sep 2008 14:55:01 -0700
I can’t explain the bug, just its behavior as previously described. In the
system log, there was an event 1004 – “The terminal server cannot issue a
client license. It was unable to issue the license due to a changed
(mismatched) client license, insufficient memory, or an internal error.
Further details for this problem may have been reported at the client's
computer.” The event après when logging on to the TS via TS Gateway. There
are no other sign of errors in event log or extended W2K8 logging. There are
no errors in TS Licensing or TS Gateway logging. In fact another event is
confirming correct licensing and accepting logon via TS gateway.
After logon users are disconnected and the connect / reconnect starts. This
will not happened when logging on to the TS internally or via RWW (ts proxy)
on the SBS 2003 R2 server. There are no problem contacting the server via
port 3389 from internet (The SBS 2003 R2 and the W2K8 server have different
public ip’s). In my case the problem is isolated to the TS Gateway.
I was told by PSS that it was related to Per User CALs and that it was
registered as a mayor bug at Microsoft the 20.08.2008. Due to the severity of
the bug, I was told that one could expect a quick fix. No time frame.
Please note that the server in question was not investigated by PSS other
than by questions. Diagnosis was made by PSS after contacting MS USA, that
was familiar with the problem.
.
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