Re: ts2003, users hung at black screen

There are three possible causes for inactivity time-outs:

* a time-out limit configured on the rdp-tcp connection, in
Terminal Services Configuration, or in a Group Policy.
* a screen saver on the Terminal Server; can be disabled in a Group
Policy.
* a router between your clients and your server, which sees no
traffic and decides that the session must have ended and throws it
out. If that is the case, the solution is to enable TS Keepalives
on the server, in a Group Policy.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?YW50aG9ueQ==?= <anthony@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
on 13 aug 2008 in microsoft.public.windows.terminal_services:

i have a clean build 2003 standard server, with TS installed in
application mode.
Users have been complaining of getting logged or bumped off
after 15 min or so. Some of them just have their screen go black
and lose the entire desktop. If they close their remote window
and re login the get back to the desktop their session is still
alive with the applications running. It's like a screen saver
kicks in and locks the TS session and the ony resoluton is to
close the session window and reconnect every few minutes. They
are very frustrated. They are all running windows xp pro through
our sonicwall VPN tunnels. Ping statistics through the tunnel to
the TS server are great and when the screen goes black they are
still pining fine.
.

Relevant Pages

  • RE: Disconnects when viewing local PC
    ... There is a remote terminal server which is running win2k3 server. ... When you terminal to the win2k3 server, the session will never be ... Computer Configuration group policy setting overrides the User ...
    (microsoft.public.win2000.termserv.clients)
  • Re: ts2003, users hung at black screen
    ... the router can still think that the session can be disconnected. ... MCSE, CCEA, Microsoft MVP - Terminal Server ... this the place to change the group policy for the screen saver? ...
    (microsoft.public.windows.terminal_services)
  • Re: Auto Logoff
    ... > a Group Policy on a 2000 server. ... Windows Server 2003 Resource Kit Tools ... How can I use the WinExit screen saver without granting Admin rights? ... Microsoft MVP Scripting and WMI, ...
    (microsoft.public.windowsxp.security_admin)
  • RE: Password protect screensaver
    ... you can implement this via group policy. ... On the SBS server, open Server Management console, expand Advanced ... > - Screen Saver ... > - Password protect the screen saver ...
    (microsoft.public.windows.server.sbs)
  • RE: Password protect screensaver
    ... >Thread-Topic: Password protect screensaver ... >> workstations to lock or display a password protected screen saver after ... you can implement this via group policy. ... On the SBS server, open Server Management console, expand Advanced ...
    (microsoft.public.windows.server.sbs)
Loading