Re: RDC Logins not Completing - stick on 'hourglass'
- From: "Jeff Pitsch" <jeff@xxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 8 Jul 2008 22:58:54 -0400
How large are the profiles? have you confirmed that the sessions were
logged off from tehir previous session? Have you enabled user environment
debugging to trace the entire logon process? are the profiles TS only
profiles or are you using workstation profiles and roaming those (really
really really bad idea)?
It could be profiles but if you're not deleting the profiles to fix the
problem, then it's a good chance it's not. My immediate guess is that a
previous session for the user did not log off properly and was still active
or in a hung logoff process.
Jeff Pitsch
Microsoft MVP - Terminal Services
"goneill" <goneill@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5E4713C6-1444-406A-90BD-6F4F65ED776F@xxxxxxxxxxxxxxxx
We run Remote Desktop Connection for all our users to connect to Terminal
Servers (Windows 2003). They connect from PCs (XP and Vista) which are
logged on locally, but connected to our Domain.
Some users frequently find when logging on to their RDC session, that the
logon process does not appear to complete and they get their session
opening
with the 'hourglass' curser permanently on show. The only fix appears to
be
to get a Domain Administrator to log-off their session from the Terminal
Services Manager so they can try again. Sometimes it takes a few tries
before they can get a working RDC session.
The problem is not isolated to one Terminal Server. We have three
Terminal
Servers and the problem can show up on any one of them.
I thought the login scripts (which map network drives) may be causing the
problem so I disabled them. But that hasn't resolved the problem.
I've also made sure the users are not storing large amounts of data in
their
roaming profiles.
It has occurred to me that the problem could be with the roaming profiles
themselves, but I thought I'd get some feedback through technet first,
because I'd rather not have to go messing around with peoples' profiles if
I
don't have to. Or if I do have to, to at least have some information
which
may enable to do so in a targeted manner.
Has anyone come across this problem before? Any ideas on how to resolve
it?
.
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