Re: RDP Connections - Freeze or Reconnect

Sarah Kingswell wrote:
I am having a really frustrating issue with RDP connecting to a Windows 2003 SP2 Server. For several years the Terminal Server has been working well but just recently remote users have been complaining that the RDP session frequently lock up or reconnects with a big red x in the top right hand corner of the screen. It is happening so frequently that accessing the terminal server remotely is becoming unusable. I have seen this before and it happens very occassionally. LAN users access the terminal server with RDP without issue. This makes me believe it has something to do with the Router or ADSL Line.

I have upgraded the router firmware to the latest version
Applied all of the latest updates to windows
Updated network drivers etc
Rebooted server
Changed MTU settings

Nothing seems to be making any improvements.

Does anyone have any ideas how I can troubleshoot this further. Workstations are a mixture of XP sp2 and Vista Sp1

Does the Router from the ADSL line go into the same network
switch that the LAN users are on?

If so and the LAN users are fine, I would suspect the ADSL line.

moncho
.

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