Re: Recommendations for TS help

Tech-Archive recommends: Fix windows errors by optimizing your registry

Bobby wrote:
Hi,
I'm having big difficulties with Terminal services. I'm not really
sure who to turn to at the moment. Most of my problems are probably
very basic, but I have very limited knowledge of TS.

Can anybody recommend a good place to talk to about this? Is there a
contact at Microsoft, or is there anybody else?

The trouble is, our TS server was installed by an external company who
are no longer with us, so I can't speak to them. I'm really at the
limit of my knowledge with TS.

It's so intermitant , sometimes people can get on, sometimes they
can't. We can never get more than one person on at a time. Is it to do
with licensing, or do we have a problem with the configuration of TS,
or is it a hardware problem, or is it a firewall problem?

We use TS on a Windows 2003 server. Last night I got on twice, but
then couldn't get on for the rest of the night or this morning. What's
going on? How can I get a resolution to this?

Any help very gratfully accepted,

Colin

Do you currently use Active Directory or is this a Workgroup?

If someone is unable to access the machine, are there any error
messages in the Event Log?

Are there any messages in the Event Log around the time you were
unable to get in?

When you say "get in", are you coming in "off-site" through a VPN
or are you still on the local network?

For licensing - > Administrative Tools -> Terminal Server Licensing.
Anything in there?

moncho
.

Relevant Pages

  • Re: Win2k3: Terminal Services started and then stopped
    ... the terminal services service. ... There are no event log entries. ... Then, after a scheduled reboot, "Remote Desktop" stopped working. ... netstat -an reveals that the server is NOT listening on port 3389 ...
    (microsoft.public.windows.terminal_services)
  • RE: Help with login problem: have I been hacked?
    ... MCSE, CCEA, Microsoft MVP - Terminal Server ... The event log is pretty clean, ... I'm running Windows Server 2003 that's completely ... > terminal services, just the remote administration feature (no ...
    (microsoft.public.win2000.termserv.clients)
  • Recommendations for TS help
    ... I'm having big difficulties with Terminal services. ... but I have very limited knowledge of TS. ... It's so intermitant, sometimes people can get on, sometimes they ... We use TS on a Windows 2003 server. ...
    (microsoft.public.windows.terminal_services)
  • Terminal Server Licensing Error
    ... an error appeared for Terminal Server 2000: "One or more Terminal Services ... Licensing will only issue temporary licenses until the server is reactivated. ... Now in the event log I get the following entry 4 times when rebooting: ...
    (microsoft.public.win2000.termserv.apps)
  • Re: What are the best general things to do after a dirty shutdown (Server SBS)
    ... Microsoft Windows Small Business Server 2003 Best Practices Analyzer ... After that, please post any event log errors, just the EventID# and Source names, not the whole error message. ... error 15100 Win32 Error 15100. ... One is indicating it can't retrieve info about the System log. ...
    (microsoft.public.windows.server.sbs)