Re: Sessions "Time Out" but server still thinks active

Thank you for your response.

I have a dumb question that I believe I know the answer to but want to make
certain.

Would the "keep alive" option on the client have any bearing on the session?
My thought is NO but as said I figured I'd ask.

Thanks again.

"Vera Noest [MVP]" <vera.noest@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:Xns9A4CE6266CDDFveranoesthemutforsse@xxxxxxxxxxxxxxxx
This can be caused by a router between the client and your server,
which sees no traffic and decides that the session must have ended
and throws it out.

Since this happened after only a couple of minutes of idle time, my
guess is that it is a router. The solution in that case is to
enable TS Keepalives on the server.

For 2003 this is accomplished via Group Policy setting:

Computer Configuration - Administrative templates - Windows
Components - Terminal Services
"Keep-Alive connections"
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Dan H." <dh@xxxxxxxxxx> wrote on 22 feb 2008 in
microsoft.public.windows.terminal_services:

Hi,
Server 2000
We have WinXP laptops clients.

A user will get kicked off so I was thinking it was a timeout
issue.

I checked to see that RDP manager was set to 1 hour and set to
override
user accounts. User account is 1 hour and Policy is same (yeah
I know the override is checked but figured I provide this
information as well).

Well I monitored a session and it showed her session as
continous for ex. 30 minutes but then in the manager I would see
the same person connected so it would show she had 2 sessions
going on. Then eventually session one would end because of the
time limit. I asked her and she said she was booted as a timeout
within minutes so she had to reconnect. So the reconnect was
the session two that I saw but as I said Terminal manager still
acknowledged her first session as being active. Any ideas would
be great or if you need further information please let me know.

Thanks.


.

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