Re: printing blank pages with 64 bit 2003
- From: "TP" <tperson.knowspamn@xxxxxxxxxxxxxxx>
- Date: Tue, 9 Oct 2007 12:19:38 -0400
Hi,
What program are they using to print the web pages? Is it Internet Explorer 32-bit or 64-bit? If they are using a 32-bit browser, what happens if they try and print the page from IE 64-bit?
Are they able to print plain text from notepad?
Are you running 2003 SP2 on your TS? There are some 32-bit printing bugs that were fixed in SP2.
What are the *exact* error messages appearing in your logs, including Event Source, ID, Type, Description, etc?
-TP
Vish wrote:
Hi,.
I am getting a problem when users try to print webpages from our 64
bit windows servers while they are TS'ing or citrixing in.
When they print the page comes out blank.Even print preview is blank.
When I get onto the server, I am seeing "thunking errors". The print
server is a 2003 32bit box. I have installed the 32bit drivers but
then added x64 2003 as an additional print device on the print server
and loaded 64 bit drivers for the printers.
All the printers are doing this. However, if we get the same users
using the same printers on a 32 bit 2003 machine, everything works
fine.
Any help would be appreciated.
Cheers
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