Re: TS in DMZ will not allow clients to connect - licensing issue

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Thanks Vera,

External clients cannot get licenses issued so I assume the TS in the DMZ
cannot see the Licesning server on the trusted network.

You can ping the license server, and it issues licenses to ther TS clients,
just not the external ones.

I will run LSview on the TS and report back.


"Vera Noest [MVP]" <vera.noest@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:Xns99BEF36A7FA8Averanoesthemutforsse@xxxxxxxxxxxxxxxx
You can run the Resource Kit utility lsview on the TS to check if
it can locate the TS Licensing Server.
Where is the TS Licensing Server located?
Have you checked in the TS Licensing Manager on the TS Licensing
Server which licenses have been issued, both to your internal and
external clients?
Have your internal clients received a free license from the built-
in pool of "Existing Windows 2000 TS CALs"? Have you external
clients been issued temporary licenses, which now have expired?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Andrew Story" <andrewDOTstoryATjameswalkerDOTbiz> wrote on 03 okt
2007 in microsoft.public.windows.terminal_services:

Thanks for your input Leythos, very valid.

But, can you help with the original question please?

"Leythos" <void@xxxxxxxxxxx> wrote in message
news:MPG.216d99b2c4da336d989a1c@xxxxxxxxxxxxxxxxxxxx
In article <OC1SdfdBIHA.1208@xxxxxxxxxxxxxxxxxxxx>, "Andrew
Story" <andrewDOTstoryATjameswalkerDOTbiz> says...
Hello NG, - Win2k TS with a mix and XP pro and 2k pro clients.

90 days ago (i know) we installed a TS server in a DMZ to
allow access via
TS Web Access to an application on the trusted network. All
works fine until now, external clients cannot connect and get
a message box with this
text:

The remote computer disconnected the session because of an
error in the licensing protocol. Please try connecting to the
remote computer again or contact your server administrator.

Internal clients are fine, also there are many event ID: 1004
regarding the
devices unable to connect. Is there a way to test whether
your TS server can actually see a license server? I assumed
that due to all clients being
able to logon that they just could? I know that 90 days grace
is up, but would expernal clients have been able to connect if
the TS could never see a
licensing server?

Any help much appreciated

What's the point of putting a server in the DMZ if it has to
authenticate and share with the LAN?

If you are going to have to punch gaping holes in the firewall
to allow DMZ>LAN access there really isn't any point in having
a DMZ.

--

Leythos
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like
calling a
drug dealer an "unlicensed pharmacist"
spam999free@xxxxxxxxxx (remove 999 for proper email address)


.

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