Re: New 2003 Installation with RDP Printing Problems
- From: Jeff Pitsch <Jeff@xxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 27 Sep 2007 15:50:23 -0400
Unfortunately i did not find that driver in hp's terminal services compatibility document (http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf). you may want to use printer redirection and map it to a compatible driver: http://support.microsoft.com/?kbid=239088
Jeff Pitsch
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Mark Stoker wrote:
We have just installed a new 2003 R2 terminal server solution in one of our retail stores. We are using Wyse S30 terminal with HP P2014 printers attached via the USB connection. I am using the Windows 2003 driver..
Most of the time the users can print fine but we have seen the following problems.
i) If say the printer jams and the user has the intervene the print job seems the get 'stuck' in the print queue. Re-starting the print spooler service usally does the job getting it to print.
ii) Sometimes when the users logs off the instance of the printer is not removed. Subsequetly when the user logs back in there are 2 instances of the printer and they cannot print.
This is our 1st 2003 installation (our other 10 stores all run Windows 2000 TS) and the printing is letting us down - any thoughts ?
Mark
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