Re: Prevent Window Popup

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Hi Dave,

What Vera meant was that if the popup is occuring on the console (i.e. not a
remote session) then you will see it if you connect using the /console
switch (this is like physically being at the console) however you are still
going to have to wait until the message appears though or cause the app to
recreate it's problem.

If this is the case it's known as an hard error, or hard message and there
might not be a lot you can do about it other than go back to the developer
of the application.

Out of curiosity, what is the issue - what is making you think you need to
click OK on something before you can continue?

Thanks,
Jon

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"Webbert" <webbertsolutions@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:060DA2EB-CCED-47C7-BFE8-A28E63F43276@xxxxxxxxxxxxxxxx
It is a 2003 box.
Once, I connect to the console session with RDC what do I do?

Thanks,
Dave

"Vera Noest [MVP]" wrote:

Try to verify if there really is a popup window, and which
application or service created it.
Most likely, it's on the console of the server.
If you are running 2003, connect to the console session with
mstsc /console.
If you are running W2K, you'll have to logon to the physical
console of the server.

If the popup is created by a 3rd party application, there's
probably not much that you can do. If the application isn't TS
compatible, it's possible that it has hardcoded the popup to always
appear in the console session. Contacting the developer of the
application is then your only chance.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?V2ViYmVydA==?=
<webbertsolutions@xxxxxxxxxxxxxxxxxxxxxxx> wrote on 01 aug 2007 in
microsoft.public.windows.terminal_services:

I just got involved in a production issue and believe that there
is a popup window that is preventing the system from running
until someone presses "OK".

The only indication that I have at this point is a screen shot
of an event log that shows
Source: Application Popup
Category: None
Type: Information
Event ID: 26
User: N/A

No other information is available.

I thought that there was a way with Dr. Watson to prevent any
and all popups from displaying on a server that expects no UI.
Can anyone point me in the right direction to prevent the popups
from occuring?

Thanks,
Dave



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