Re: thin client com ports

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Vera,

I spoke with the tech at WYSE and was given a firmware update that fixed
this issue. At least on the WYSE 1125SE anyway.

The firmware that I am now using is v.5.5.051 and so far so good. Im not
exactly sure what the issue is with the DevonIT 6020A's as well as the WYSE
3125SE's running CE.NET 4.2 Pro...but I am quite sure that it has something
to do with the OS of the thin client and nothing to do with the Topaz
software or Terminal Server.

So for anyone else that is following or might find this thread. I can
attest to you that if you are wanting a non XPe thin client OS....the 1125SE
from WYSE with the above mentioned firmware loaded on it...will map the
serial ports correctly and work as desired.

I thank you for taking the time to help out with your comments and
suggestions.



"ITguy_SHCMHC" wrote:

The Topaz Driver creates an ini file that directs the settings. First time I
spoke with a Topaz tech they told me that it didnt really matter what the
settings were on the COM since the ini file would override those settings.

However I did have to manually enter the settings for the HT session since
it bypasses the ini file. And that makes an interesting point for me to ask
the tech when he returns my call....since HT works and the other apps that
HAVE to use the ini file do not...seems like it could be hinged on the ini
file.

PS...I have been doing all of my testing logged in as Administrator so that
rules out permissions I guess.

I'll update this thread with my resolve.

Thanks again.

"Vera Noest [MVP]" wrote:

I don't think it's a permission problem, but you could easily check
that by using an Aministrator account. But how about the COM port
settings? Baud rate, handshake, flow control and so on?
The only device that I use in this situation medical equipment for
testing lung capacity, and I know that the hardware came with
specific instructions on the COM port settings.

I hope the Topaz tech can get it to work tomorrow, please post the
results back here, I'm curious to know on which clients this is
going to work.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

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<ITguySHCMHC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on 30 maj 2007 in
microsoft.public.windows.terminal_services:

Vera,

First and formost...thanks for all of your input on this topic.
Its been greatly appreciated.

I have looked at the pdf from Topaz in the past but dont recall
anything about a locally residing driver. I will have to take a
look at it again..thanks for bringing it up. However I do know
that I didnt install the driver on the XPe thin client and its
RDP session works. So perhaps the term "locally" means on the
local server.

Since my last post I have reflashed the 1125 with 4.4.079 and
have actually had a halfway good result. I am at least now
sending data and seeing the com ports being redirected with a
change port command from the console. However my demo
application and production application still dont recieve any
data from the com port. So I have a call setup for tomorrow
with a Topaz tech to see if there is something he can assist
with.

One last thing....do you think that perhaps now that I can see
data flow with Hyper Terminal and not communication between the
pad and applications that it could be some type of permissions
issue with the applications?

I am very new to 2k3 server and have found that permissions are
a bit more tricky or as some might call pesky when doing things
as compared to 2k server.

Just a shot in the dark at that last comment...but I feel that I
am getting ever so close to actually getting this to work.

Again, thanks for all of your comments.



"Vera Noest [MVP]" wrote:

If the signature pad needs a locally installed driver, you'll
need XPe. The specs seems to indicate that:
http://www.topazsystems.com/products/specs/TS460.pdf

But this site
http://www.badgestuff.com/proddetail.asp?prod=TS460
claims that the signature pad is supported on CE.NET and linux
thin clients.
Have you contacted the Topaz reseller / manufacturer?
I'm sorry, I've never worked with signature pads, I don't think
that I have much more to contribute.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

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<ITguySHCMHC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on 30 maj 2007 in
microsoft.public.windows.terminal_services:

I just typed a book and when I posted it...it got lost in
cyberland.

To sum my last thoughts up though...

I am testing several thin clients. they are as follows

WYSE thin clients

1125SE w/ Thin OS 4.4.079
3125SE w/ CE.NET 4.2 Pro
9455 XL w/ Win XPe

Devon IT Thin Client

6020A w/DETOS (linux derrived)

The hardware I am connecting is a Topaz TS 460 1x5 signature
pad

I have 2 Win 2k3 Server R2 SP2 running as DC's and TS's for
redundancy.

The 1125 when connected to an RDP session shows not to have
mapped the com ports when using the "change port /query"
command. Of course nothing works because the com port has
not been redirected.

The 3125 (CE) when connected via RDP session does show the
com ports to be redirected by the change port command.
However my demo program or even my production application
doesnt show any communication. However I can test
communication to the device via Hyper Terminal and it does
show dataflow, however it is corrupted data with alot of
incomplete packets.

The 9355 (XPe) works fine. I can launch into the XPe
environment and then launch and RDP session (making sure that
I chose the Local Resoures option "Serial Ports") and the sig
pad works fine in all ways (Demo and Production App). The
com ports also show to be redirected.

The 6020A (linux) does show the com ports being redirected
however the serial ports cause my Demo and Production App to
lock up. After talking to tech at the manufacturer...Ive
decided that there is nothing I nor they can do to make these
work.

I also have tested from an XP Pro SP2 desktop via RDP and
this works fine as well.

So based on all of that, I am really wanting to get either
the 1125 (Thin OS) or 3125 (CE.NET) working. This will be
more like the environment that my users are accustomed to
logging in for the past year. If I have to go with XPe thin
clients...I will. But I would rather avoid all of the
helpdesk calls that will come with the XPe thin clients and
users having to log into an XP like desktop and then launch
an RDP session. I have thought about putting an RDP session
in startup...but there will still be confusion when/if they
minimize that session to the desktop or even close it out by
accident. Like I said...I would rather have a thin client
that has only one option from a connection manager into an
RDP session.

Thanks for your help and input.



"Vera Noest [MVP]" wrote:

As I wrote, that would be "\tsclient\COM1", not
"myclient\COM1".

What do you mean with "the CE.NET client shows that the port
is redirected"? Does the output from the change port /query
command resemble that on the webpage I referenced?
Because if that is the case, then the port *is* redirected,
but it doesn't work with your application. That's a totally
different problem :-)

What device do you connect to the COM port?
What kind of application is trying to use the COM port? And
is it 32-bit or 16-bit?
And in what way does it fail? Any error message?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

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<ITguySHCMHC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on 29 maj 2007
in microsoft.public.windows.terminal_services:

Vera,

So what you are saying is that there is no manual map or
redirect command?

I am somewhat familiar with the change port /query
command. And I do see the mapping take place if I use an
RDP session originating from an XP box or an XPembedded
thin client.

However the CE.NET thin clients, even though show that the
com ports are redirected....do no work with the
application. The Thin OS thin clients dont show any
mapping at all....thus my question on a way to do in
manually.

In my research on this topic I found that when working
with com port redirection and "I think" 2k server that you
use the net use command to manually map the com port as
follows....

net use com1: \\myclient\com1: or similarly net use com1:
\\name-of-client\comwhatever:

I just thought there was a way manually map the com port
from a devices netbios name to the com port on the server.



"Vera Noest [MVP]" wrote:

If the rdp client on your thin client doesn't support COM
port redirection, I don't think that it will work.

But if you want to give it a try, the redirected COM1
port is \tsclient\COM1

Check
http://ts.veranoest.net/ts_faq.htm#verify_COM_ports
to see how it looks like when they are redirected.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

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<ITguySHCMHC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on 29 maj
2007 in microsoft.public.windows.terminal_services:

The Thin OS is version is 4.4.079 and the CE.NET is 4.2
Pro.

The Thin OS does have serial port settings but nothing
"windows like" as far as settings go that are in the
RDP client (Options, Local Resources, Bring to this
Machine -- Serial Ports).

However, I was under the impression that I could map
the serial ports manually with a "net use" or "change
port" command. I was thinking that the setting in the
RDP client that I mentioned above does the mapping and
if I knew the syntax to do it via command line...it
should work????

As far as upgrading the firmware....there is only 1
version newer Thin OS and its not available for non
support Wyse customers yet. The Windows CE.NET I am in
the same boat as well.

Thanks

"Vera Noest [MVP]" wrote:

Which version of ThinOS, CE.NET and rdp client?
If the rdp client doesn't support COM port
redirection, I would start by checking for a firmware
update.

_______________________________________________________
__ Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email
___

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<ITguy_SHCMHC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on 25
maj 2007 in
microsoft.public.windows.terminal_services:

I am having a problem finding a way to map com ports
from thin clients to a windows 2003 R2 terminal
server.

I have no problem using RDP from an XP Pro box or
even an XPe thin client. I am assuming this is
because I can enble the serial ports being brought
to the local device the RDP session is launched
from.

However the majority of my thin clients are WYSE
1125 and 3125SE's which are ThinOS and CE.NET OS
respecitvely. There is no RDP settings to make the
mapping.
.



Relevant Pages

  • Re: thin client com ports
    ... specific instructions on the COM port settings. ... I am testing several thin clients. ... The 1125 when connected to an RDP session shows not to have ... port redirection, I don't think that it will work. ...
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  • Re: thin client com ports
    ... I am testing several thin clients. ... The 1125 when connected to an RDP session shows not to have mapped the com ... ports when using the "change port /query" command. ... redirection, I don't think that it will work. ...
    (microsoft.public.windows.terminal_services)
  • Re: thin client com ports
    ... I am somewhat familiar with the change port /query command. ... However the CE.NET thin clients, even though show that the com ports are ... redirection, I don't think that it will work. ...
    (microsoft.public.windows.terminal_services)
  • Re: thin client com ports
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    (microsoft.public.windows.terminal_services)
  • Re: thin client com ports
    ... I am testing several thin clients. ... Of course nothing works because the com port has not ... The 3125 when connected via RDP session does show the com ... port redirection, I don't think that it will work. ...
    (microsoft.public.windows.terminal_services)